F350 steering box
Few days later i got the new one, there was no paint on the adjustment screw so i knew they double checked it. After the hassle of taking it out and installing the new one, now this one is too tight, driving down the freeway, i can now feel it reach a high spot and i have to overcorrect the oppisite way to stay straight. At first i thought it was good. I called back and asked for the owner and they refused to let me talk to him. Theyre now claiming its my truck. They said you wanted the new box tightened up and now you got it. I told them i didnt want it so tight it would bind, your supposed to be the steering box experts. Then i told them this is an over priced peice of junk and i just want my money back, now they tell me they want 30% restocking fee and i have to pay shipping again! Who knows how i would get my original core back.I told them theyre setting a bad example for american parts store, not standing behind their product and having the worst customer service!
Ive never had a problem returning parts to checker or napa, im still driving with it hoping it will loosen up, if not im using it as a core to get a $100 box at checker.
sorry about the rant just had to share my terrible experience, whole front end is rebuilt but have a ****ty overpriced, tight steering box!
Few days later i got the new one, there was no paint on the adjustment screw so i knew they double checked it. After the hassle of taking it out and installing the new one, now this one is too tight, driving down the freeway, i can now feel it reach a high spot and i have to overcorrect the oppisite way to stay straight. At first i thought it was good. I called back and asked for the owner and they refused to let me talk to him. Theyre now claiming its my truck. They said you wanted the new box tightened up and now you got it. I told them i didnt want it so tight it would bind, your supposed to be the steering box experts. Then i told them this is an over priced peice of junk and i just want my money back, now they tell me they want 30% restocking fee and i have to pay shipping again! Who knows how i would get my original core back.I told them theyre setting a bad example for american parts store, not standing behind their product and having the worst customer service!
Ive never had a problem returning parts to checker or napa, im still driving with it hoping it will loosen up, if not im using it as a core to get a $100 box at checker.
sorry about the rant just had to share my terrible experience, whole front end is rebuilt but have a ****ty overpriced, tight steering box!
Sorry to hear that, good to know. Maybe Ill just go streight to the checker one cuz, I like the way these things drive stock anyhow
What you want to do is jack the truck up so both front wheels are off the ground, but the weight of the truck is on the front axle (support it from the axle tubes). Then you loosen the jam nut on the adjuster and take the adjustment in about a 1/4 turn at a time. Each time you take it tighter, re-tighten the jam nut and turn it lock to lock. If it's too tight you will feel it get stiff in one spot. Generally these things seem to wear most near the center (where the wheel spends most of its time) so it is rare that you can remove all the slop, because it will get too tight near the locks but you can make some progress on it, anyway. Just go slow and take your time. It's not a bad job.
And For my $.02 I've never heard anything bad about Redhead boxes either. Sorry you had a fit with them, but everyone I have talked to that has had a box from them has loved it. I guess that's not a universal truth either though.
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What you want to do is jack the truck up so both front wheels are off the ground, but the weight of the truck is on the front axle (support it from the axle tubes). Then you loosen the jam nut on the adjuster and take the adjustment in about a 1/4 turn at a time. Each time you take it tighter, re-tighten the jam nut and turn it lock to lock. If it's too tight you will feel it get stiff in one spot. Generally these things seem to wear most near the center (where the wheel spends most of its time) so it is rare that you can remove all the slop, because it will get too tight near the locks but you can make some progress on it, anyway. Just go slow and take your time. It's not a bad job.
And For my $.02 I've never heard anything bad about Redhead boxes either. Sorry you had a fit with them, but everyone I have talked to that has had a box from them has loved it. I guess that's not a universal truth either though.
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