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2012 Rear bumper rust, please help

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Old Apr 17, 2014 | 07:58 AM
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2012 Rear bumper rust, please help

My rear bumper is rusting pretty bad. I have polished several times, and it comes back worse every time. Its less than 2 years old and I have mud flaps. I brought it to the dealer today, and the writer was trying to pass it off as normal. Has anyone experienced this? Thanks

I have pictures but I can't post them
 
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Old Apr 17, 2014 | 08:02 AM
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Do you have the painted or chrome bumpers? Is this rust on the inside or outside surface? is this happening where the paint/chrome was scratched or chipped?

More info needed.
 
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Old Apr 17, 2014 | 08:13 AM
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Sorry. Chrome and on the outside. There isn't any scratches or chips.
 
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Old Apr 17, 2014 | 10:02 AM
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Old Apr 17, 2014 | 10:47 AM
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That does look pretty bad for a 2012.
 
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Old Apr 17, 2014 | 10:57 AM
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WOW Ford must be sourcing the bumper's from the same place GM and Dodge does. They should replace that under warranty.
 
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Old Apr 17, 2014 | 11:02 AM
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With the stuff the state is putting on the road...it's really no surprise stuff is rusting faster than you can wash it!!!
 
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Old Apr 17, 2014 | 12:37 PM
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Originally Posted by nitropolaris2
My rear bumper is rusting pretty bad...
Shoot a PM my way with your info, nitropolaris2; I want to see what I can do to help. In your message, be sure to include your full name, best daytime phone number, VIN, mileage, and servicing dealership.

Crystal
 
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Old Apr 17, 2014 | 12:44 PM
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That's just not right for a 2012. Hope Ford does the right thing. With the price of these things one should be able to expect them to look good for a few years.
 
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Old Apr 17, 2014 | 12:58 PM
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I haven't logged on in a long time, and it will not let me PM
 
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Old Apr 17, 2014 | 02:22 PM
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Originally Posted by FordService
Shoot a PM my way with your info, nitropolaris2; I want to see what I can do to help. In your message, be sure to include your full name, best daytime phone number, VIN, mileage, and servicing dealership.

Crystal
Crystal, is there anyway other way to get a hold of you? The site will not let me PM
 
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Old Apr 17, 2014 | 02:32 PM
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Bring it to the dealer. I'm pretty sure there us a 5 year rust warranty
 
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Old Apr 17, 2014 | 02:36 PM
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I did today, they called me 10 minutes ago and said they cant do anything
 
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Old Apr 17, 2014 | 03:37 PM
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Originally Posted by nitropolaris2
I did today, they called me 10 minutes ago and said they cant do anything
Well that's a load of crap. Tell them they are wrong
 
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Old Apr 17, 2014 | 10:46 PM
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Why would the paint or chrome plating on a bumper be treated any different than the paint on a body panel? If the truck is well cared for then Ford should give you some consideration.

Obviously the selling dealer will be of no use here. I'd fire him immediately and move right to Ford's customer service. I have no patience or use for anyone who won't back their product.

Clearly things can happen to bumpers but the pics look to me as though the chrome plating failed.
 
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