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Nov 29, 2013 | 01:32 PM

#16

w_huisman

Elder User

Joined: Dec 2007

Posts: 971

Likes: 1

From: IA MN SD

Quote:

Originally Posted by jsm180

From the web site.

"Requirements

Windows 2000 / XP / Vista / Windows 7 or 8 operating system
100 MB of free drive space
CD-ROM or DVD-ROM
100 MB of memory
2 USB Ports"

Be warned, there is a version of Windows 8 that cannot communicate with the truck using the AE OBD connector.

One weekend a short while back I moved a desktop with Windows 8 on it into the front seat of my truck. AE communicated with the truck just fine.

A week later I had purchased a Windows 8 laptop and it failed to communicate with my truck. AE told me it was a Windows version 8.xx (cant remember) issue.

Since then I've installed almost 500mb (no exaggeration!) worth of updates on that new Windows 8 laptop, but I have yet to see if the updates fixed the AE / OBDII communication issue.

Dec 1, 2013 | 11:03 AM

#17

w_huisman

Elder User

Joined: Dec 2007

Posts: 971

Likes: 1

From: IA MN SD

Quote:

Originally Posted by w_huisman

.....I've installed almost 500mb (no exaggeration!) worth of updates on that new Windows 8 laptop, but I have yet to see if the updates fixed the AE / OBDII communication issue.

Checked yesterday, still no talky between AE and my truck using my laptop. Grrrrrrrrrrrrr

Scrounging Google for Windows 8 USB port "fixes", but no luck so far.

Dec 1, 2013 | 12:09 PM

#18

npccpartsman

Hotshot

Joined: Dec 2003

Posts: 15,369

Likes: 121

From: Stuttgart, Ar

Quote:

Originally Posted by w_huisman

Checked yesterday, still no talky between AE and my truck using my laptop. Grrrrrrrrrrrrr

Scrounging Google for Windows 8 USB port "fixes", but no luck so far.

I have kind of the same problem. Everything works but the power balance test and AE can't (or refuses) to fix it. It's really the only reason I have AE but I won't pay for any more updates.