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Steering Wheel controls not working

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Old Nov 2, 2013 | 03:38 PM
  #1  
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mlux2008
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Steering Wheel controls not working

Installed a new headunit into my 2006 F350 lariat.

Head unit is an Alpine INE-S920hd. It is connected to the PAC SWI-RC.

Connected all wires and soldered all connections. All features of the head unit appear to work correctly EXCEPT the steering wheel controls. I go through the steps/procedure to set the programing and the version. I'm using the white wire from the PAC and its connected to the blue/red wire on the truck wire harness. I go though the steps to program the controls.

When I go through to program the module it goes through the steps perfectly. All the lights flash as they should, I go to use the steering wheel controls and no response from the head unit.

When I press the volume up/down button the module blinks (as its suppose to), but no response from the head unit.

Any help would be appreciated. I reread the instructions and have done multiple installs just like this with no issues like this. Unsure what to do
 
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Old Nov 2, 2013 | 07:32 PM
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Are you sure you have the PAC unit fully plugged in to the back of your head unit ?
 
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Old Nov 3, 2013 | 01:55 AM
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Do you have the right PAC module?
 
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Old Nov 3, 2013 | 02:29 PM
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If you do have everything hooked up correctly and it's fully plugged into the head unit and it's still not working correctly, give PAC tech services a call, they're very knowledgeable and good to work with.
 
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Old Nov 5, 2013 | 02:31 PM
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mlux2008
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Originally Posted by madsonp
Are you sure you have the PAC unit fully plugged in to the back of your head unit ?
Yes its fully plugged in and according to crutchfield it is suppose to work.
 
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Old Nov 5, 2013 | 03:59 PM
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Well, then like I mentioned before, give PAC tech support a call.

Technical Support:
PHONE: 866-931-8021 (toll free in the U.S.)
727-572-9255 ext.230 (Customers Outside of the U.S.)
Mon-Thurs 9am-7pm EST
Friday 9am-6pm EST
Sat 9am - 7pm EST

Email
http://pac-audio.com/contact.aspx
 
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