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Battery Warranty?

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Old 09-30-2013, 09:53 PM
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Battery Warranty?

I have a pair of duralast golds about 2 plus years old. Starter has sounded weak for a week or two. Finally failed to start. After charging individually one is 12.7 v and the other is about 10.5.

I figure the bad one will warranty.

Question is, any way to get them to do the pair??

I'll buy the other one if I have to but I like to do them in pairs.
 
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Old 09-30-2013, 10:09 PM
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Who you buy it from. They should know diesels change both batteries at the same time. So they should be covered. Argue if you have to!
 
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Old 09-30-2013, 10:26 PM
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They are Auto zone brand. Grabbing my helmet.
 
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Old 09-30-2013, 11:01 PM
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A few months ago I had one of Duralast Golds go bad (could smell the acid cooking) at just over 2 years old. Both showed weak and in need of charge before retesting. They said they weren't going to waste my time waiting for the charge. They just gave me two new ones and I changed them out in the parking lot. No problems since.
 
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Old 10-01-2013, 09:18 AM
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Thanx Roland,

Your story gave me the confidence to stand my ground. Two new ones at no charge.
I was pretty sure I'd be on the hook for one of them. Heck they were under 2 years old.
 
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Old 10-01-2013, 04:06 PM
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I was having slow turning of the starter also and charged mine and took them to o'reilly. One batt was not good to keep and the other was low but still in specs. I told the tech that getting one pro-rated was not going to work very well as the other would kill my new one. He said that he knew that and pro-rated them both out at the same time. Two new batteries for less than the price of one. When ever they look up my name on past sells they see that I am a good repeat customer and treat me very well. and I spend a lot of money with them for that fact.
 
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Old 10-01-2013, 05:01 PM
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Originally Posted by Brother Les
When ever they look up my name on past sells they see that I am a good repeat customer and treat me very well. and I spend a lot of money with them for that fact.
Exactly, everything changed for the better after she looked me up. I imagine it showed these 2 as well as 1 for the wife and 2 for the kids and a couple marine type for the trailers, plus other parts.

or

It's just my lucky day
 
  #8  
Old 10-02-2013, 12:42 PM
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Glad they got you fixed up with little hastle.
Was good to chat with you yesterday Brother Doug. Hopefully it will work out so you can come to the gtg.
 
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