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Old Jul 8, 2013 | 01:32 PM
  #16  
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RV_Tech
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Joined: Jan 2010
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From: Bristol, TN.
Originally Posted by SpringerPop
I hope that it doesn't change anything about Cequent Electronics, the makers of Prodigy brake controllers.

Their customer service is among the very best, and I would hate to see it go downhill!

Pop
I doubt much will happen with that. It is so easy for them to just send new. Cequent is moving production facilities.
 
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Old Jul 9, 2013 | 08:40 AM
  #17  
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Rovernut
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Joined: Sep 2012
Posts: 1,100
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From: Georgia
Originally Posted by SpringerPop
I hope that it doesn't change anything about Cequent Electronics, the makers of Prodigy brake controllers.

Their customer service is among the very best, and I would hate to see it go downhill!

Pop
I'll second that! My 3 year old P3 was acting flakey and a tech spent quite a bit of time on the phone going through diagnostics. Ended up saying I needed to ship mine in and they'd repair or replace. When I explained I needed to leave on a 500 mile trip with a trailer in 2 days he cross shipped a new one to me.
Apologies for the hijack.

Lot's of online places have great prices and maybe even ship fast. The real test comes when there's a problem that's no fault of your own. The reason why I haven't dealt with Rock Auto since my first time in 2007.
 
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