Sync "Indexing, please wait."
Thread Starter
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Tuned
Joined: Apr 2004
Posts: 365
Likes: 2
From: Silverthorne, Colorado
Sync "Indexing, please wait."
2012 Lariat F250.
The lady in my radio refuses to let me do anything with my USB-connected iPhone 4. I can ask for USB, and I get USB, however I am unable to change Artist, Song, Playlist....anything due to her stating "Indexing, please wait." power cycled the iPhone, plugged in another iPhone to try and see if it's device specific...no joy. Plays music just fine, however to change anything from what I'm currently listening to, I have to unplug the device and change it on the phone, then reconnect. This sucks when you're doing 80 up a 7% in traffic.
Suggestions or sage advice?
TIA.
The lady in my radio refuses to let me do anything with my USB-connected iPhone 4. I can ask for USB, and I get USB, however I am unable to change Artist, Song, Playlist....anything due to her stating "Indexing, please wait." power cycled the iPhone, plugged in another iPhone to try and see if it's device specific...no joy. Plays music just fine, however to change anything from what I'm currently listening to, I have to unplug the device and change it on the phone, then reconnect. This sucks when you're doing 80 up a 7% in traffic.
Suggestions or sage advice?
TIA.
Lead Driver
Joined: Aug 2004
Posts: 5,326
Likes: 18
From: Gilbert
How long are you waiting while it indexes? Mine does this once in a while, sometimes up to 30-45 seconds (which seems lengthy when you're waiting for it)...
I say pull the fuse on the Sync module, pop it back in, and it reboot/reset. This has cleared up some nuances for others in the past.
I say pull the fuse on the Sync module, pop it back in, and it reboot/reset. This has cleared up some nuances for others in the past.
Senior User
Joined: May 2004
Posts: 407
Likes: 0
From: Humble, Texas
My wife has had that problem in her Explorer. After a brief search, I found the problem. The little plate on the dash says Sync is powered by Microsoft. Case closed.
Seriously though, there was just an update that came out and the Explorer was at the dealer for something different and they updated the Sync. That was just over a week ago. Since then, the problem has disappeared. The update was free due to some recall that I didn't know about.
Just after they updated it, I got a letter from Ford that said:
"In the spirit of continuous improvement, Ford is pleased to provide software update V3.5 for the MyFordTouch system in your vehicle. This software is available for download at syncmyride.com or at your local dealer's service department."
I don't know if they are providing this update in the SD world or not or whether it is even applicable to the SD, although I'm sure it is.
Good luck.
Seriously though, there was just an update that came out and the Explorer was at the dealer for something different and they updated the Sync. That was just over a week ago. Since then, the problem has disappeared. The update was free due to some recall that I didn't know about.
Just after they updated it, I got a letter from Ford that said:
"In the spirit of continuous improvement, Ford is pleased to provide software update V3.5 for the MyFordTouch system in your vehicle. This software is available for download at syncmyride.com or at your local dealer's service department."
I don't know if they are providing this update in the SD world or not or whether it is even applicable to the SD, although I'm sure it is.
Good luck.
Posting Guru
Joined: Dec 2010
Posts: 1,318
Likes: 0
From: Sterling Heights, MI
Why not just use BT. You would then be able to control it on the phone. I don't think the lady can understand very well any ways when I tell her what I want to listen to. Plus I don't have to plug it in every time. I do use a 12V USB charger in the center console to charge the phone too, this way it won't connect to the Sync system.
Thread Starter
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Tuned
Joined: Apr 2004
Posts: 365
Likes: 2
From: Silverthorne, Colorado
How long are you waiting while it indexes? Mine does this once in a while, sometimes up to 30-45 seconds (which seems lengthy when you're waiting for it)...
I say pull the fuse on the Sync module, pop it back in, and it reboot/reset. This has cleared up some nuances for others in the past.
I say pull the fuse on the Sync module, pop it back in, and it reboot/reset. This has cleared up some nuances for others in the past.
Why not just use BT. You would then be able to control it on the phone. I don't think the lady can understand very well any ways when I tell her what I want to listen to. Plus I don't have to plug it in every time. I do use a 12V USB charger in the center console to charge the phone too, this way it won't connect to the Sync system.
THanks for the tips, guys. I'll try and let it index for a reasonable amount of time and see what I get.
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Thread Starter
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Tuned
Joined: Apr 2004
Posts: 365
Likes: 2
From: Silverthorne, Colorado
Did a Master Reset of the system, no joy. Dealer said they'd look at it, but they'd need the truck for a few. As of right now, everything works except USB (still shows Indexing and the lady tells me to wait) and the external temp gauge is stuck on 50 degrees Fahrenheit (to which the service guy said "well, at least it's optimistic.)
Going to go pull the batteries here in a few. My truck shows updated in September and i'm not finding a new revision on syncmyride.com.
What I think caused this is my current USB device is a non-SIM iPhone 4 on IOS 5. My buddy elected to plug in his iPhone 5 on 6.0.1. For whatever reason, the connection was bad where the system would occasionally state the device was disconnected. The combination of that and his attempts to adjust the cable might've horked up the Sync system.
Too bad i can't FDISK the damn thing...
Going to go pull the batteries here in a few. My truck shows updated in September and i'm not finding a new revision on syncmyride.com.
What I think caused this is my current USB device is a non-SIM iPhone 4 on IOS 5. My buddy elected to plug in his iPhone 5 on 6.0.1. For whatever reason, the connection was bad where the system would occasionally state the device was disconnected. The combination of that and his attempts to adjust the cable might've horked up the Sync system.
Too bad i can't FDISK the damn thing...
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Thread Starter
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Tuned
Joined: Apr 2004
Posts: 365
Likes: 2
From: Silverthorne, Colorado
So disconnecting the batteries for 5 minutes cleared the indexing issue, USB now works as I command it to.
However the truck still thinks it's a balmy 50 degrees. Looks like it'll have to go to the dealer to fix that little issue.
Thanks for the input, everyone!
However the truck still thinks it's a balmy 50 degrees. Looks like it'll have to go to the dealer to fix that little issue.
Thanks for the input, everyone!
Thread Starter
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Tuned
Joined: Apr 2004
Posts: 365
Likes: 2
From: Silverthorne, Colorado
The external temp indicator finally cleared too. Truck normally sleeps in a ~40 degree garage. It spent the night outside at the airport, down to the teens, and I get back last night and guess what's working...
Better than having a dealer mess with it for 2 hours i guess.
Better than having a dealer mess with it for 2 hours i guess.
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