knock-rattle under cab
Thread Starter
|
New User
Joined: May 2011
Posts: 22
Likes: 0
knock-rattle under cab
I have a 2011 F250 4X4 Supercab 6.7L that has a highly annoying knock/rattle (you can't hear it) under the front passenger side floor. It feels like someone is tapping on the floor beneath your feet any time you hit a bump or when on a rough road.
Its been in at least 5 times in 2 yrs with cab mount adjustments/shims, cab mount replacements and realignment of the exhaust and brackets. The knock has been there since about day one (I assume anyway, I'm rarely on that side of the cab) and have burned up my 36k warranty, although I'm told i'm good because it is pre-existing.
I keep insisting its in the suspension and keep being told they can't find anything. The mechanic indicated that this is a known problem, but Ford has not put out any service bulletins other than to do the cab mounts and suspension. Has anyone had this problem and found the solution?
Its been in at least 5 times in 2 yrs with cab mount adjustments/shims, cab mount replacements and realignment of the exhaust and brackets. The knock has been there since about day one (I assume anyway, I'm rarely on that side of the cab) and have burned up my 36k warranty, although I'm told i'm good because it is pre-existing.
I keep insisting its in the suspension and keep being told they can't find anything. The mechanic indicated that this is a known problem, but Ford has not put out any service bulletins other than to do the cab mounts and suspension. Has anyone had this problem and found the solution?
New User
Joined: Feb 2013
Posts: 2
Likes: 0
Suspension Knock - 1999 F250 SD - SC 4X4. I've replaced everything except for my springs. I suspect the springs are weak. Have you had an answer to your question?
"I have a 2011 F250 4X4 Supercab 6.7L that has a highly annoying knock/rattle (you can't hear it) under the front passenger side floor. It feels like someone is tapping on the floor beneath your feet any time you hit a bump or when on a rough road.
Its been in at least 5 times in 2 yrs with cab mount adjustments/shims, cab mount replacements and realignment of the exhaust and brackets. The knock has been there since about day one (I assume anyway, I'm rarely on that side of the cab) and have burned up my 36k warranty, although I'm told i'm good because it is pre-existing.
I keep insisting its in the suspension and keep being told they can't find anything. The mechanic indicated that this is a known problem, but Ford has not put out any service bulletins other than to do the cab mounts and suspension. Has anyone had this problem and found the solution?"
"I have a 2011 F250 4X4 Supercab 6.7L that has a highly annoying knock/rattle (you can't hear it) under the front passenger side floor. It feels like someone is tapping on the floor beneath your feet any time you hit a bump or when on a rough road.
Its been in at least 5 times in 2 yrs with cab mount adjustments/shims, cab mount replacements and realignment of the exhaust and brackets. The knock has been there since about day one (I assume anyway, I'm rarely on that side of the cab) and have burned up my 36k warranty, although I'm told i'm good because it is pre-existing.
I keep insisting its in the suspension and keep being told they can't find anything. The mechanic indicated that this is a known problem, but Ford has not put out any service bulletins other than to do the cab mounts and suspension. Has anyone had this problem and found the solution?"
Thread Starter
|
New User
Joined: May 2011
Posts: 22
Likes: 0
It turned out to be a blown front, passenger side Rancherro shock absorber (truck had 5,000 or so miles on it when I first noticed it). They had to put some kind of sensors on the frame and kept driving around until they could zeroe in on the source.
I guess it took a total of six visits (mostly over the last three months) for them to find it with only the last visit really being focused on finding the suspension issue. The other five visits were focused on cab mounts and exhaust brackets, as thats were Ford kept leading them.
Overall though, the mechanic and service writer (at the second dealership) really seemed to care, were as frustrated as I was with Ford and put in a good effrt to find/fix the problem. Even after it the 36,000 mile warranty lapsed. The first dealership (one that a friend works at) said there was nothing wrong and that it was normal!
I guess it took a total of six visits (mostly over the last three months) for them to find it with only the last visit really being focused on finding the suspension issue. The other five visits were focused on cab mounts and exhaust brackets, as thats were Ford kept leading them.
Overall though, the mechanic and service writer (at the second dealership) really seemed to care, were as frustrated as I was with Ford and put in a good effrt to find/fix the problem. Even after it the 36,000 mile warranty lapsed. The first dealership (one that a friend works at) said there was nothing wrong and that it was normal!
Posting Guru
Joined: Nov 2010
Posts: 1,783
Likes: 1
From: WY
It turned out to be a blown front, passenger side Rancherro shock absorber (truck had 5,000 or so miles on it when I first noticed it). They had to put some kind of sensors on the frame and kept driving around until they could zeroe in on the source.
I guess it took a total of six visits (mostly over the last three months) for them to find it with only the last visit really being focused on finding the suspension issue. The other five visits were focused on cab mounts and exhaust brackets, as thats were Ford kept leading them.
Overall though, the mechanic and service writer (at the second dealership) really seemed to care, were as frustrated as I was with Ford and put in a good effrt to find/fix the problem. Even after it the 36,000 mile warranty lapsed. The first dealership (one that a friend works at) said there was nothing wrong and that it was normal!
I guess it took a total of six visits (mostly over the last three months) for them to find it with only the last visit really being focused on finding the suspension issue. The other five visits were focused on cab mounts and exhaust brackets, as thats were Ford kept leading them.
Overall though, the mechanic and service writer (at the second dealership) really seemed to care, were as frustrated as I was with Ford and put in a good effrt to find/fix the problem. Even after it the 36,000 mile warranty lapsed. The first dealership (one that a friend works at) said there was nothing wrong and that it was normal!
Glad they found the problem. Did FOMOCO wind up footing the bill since you are off your 36k warranty?
Posting Guru
Joined: Nov 2010
Posts: 1,783
Likes: 1
From: WY
Trending Topics
Fleet Owner
Joined: Mar 2012
Posts: 20,145
Likes: 15,911
From: Wisconsin
Glad it the isolated the noise and replaced the shock. May want to consider some replacement Bilstein 5100's all the way around now. The stock shocks are garbage...
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer
Joe Kucinski
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)
Brett Foote
Top 10 Ford Truck Tragedies
Joe Kucinski
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
Thread
Thread Starter
Forum
Replies
Last Post
shanes66charger
1973 - 1979 F-100 & Larger F-Series Trucks
11
Oct 25, 2012 10:35 AM