spare AE cable
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Tuned
Joined: May 2008
Posts: 282
Likes: 0
From: Pearl River, LA
spare AE cable
Gentlemen, it seems as if my AE cable has sprouted legs and walked off. I have looked to buy a spare, but all I can find is the entire AE package. Any ideas on where I can find a new cable?
Post Fiend
Joined: May 2009
Posts: 5,470
Likes: 3
From: Pea Ridge, AR
Have you contacted AE? 1-480-827-8665 (TOOL)
Cargo Master
Joined: Mar 2008
Posts: 2,975
Likes: 19
From: Archdale,N.C.
Do you need the adapter box,or just the cable? You can probably get a cable from Best Buy or Office Depot or the like,its pretty standard,the box on the other hand would have to come from AE.
Hotshot
Joined: Jan 2011
Posts: 18,849
Likes: 179
From: Puget Sound
My AE (version 10) cable is USB... standard off-the-shelf stuff (Standard-A-plug to Mini-B plug) at any computer department in many stores. Just make sure it's as long as you can buy. If it's not USB, what is it?
Post Fiend
Joined: Jun 2004
Posts: 9,293
Likes: 10
From: Parker, CO
You must contact AE for a new cable. All cables are locked to the user by serial number, and cannot be swapped.
In other words, when you unlock your software by registering and paying through AE, the program finds the serial number of the cable and locks it in with the registration code. Then every time you run AE, the program checks the cable's serial number to ensure it's a match. If it doesn't match with the registration, the program won't connect to the vehicle.
In other words, when you unlock your software by registering and paying through AE, the program finds the serial number of the cable and locks it in with the registration code. Then every time you run AE, the program checks the cable's serial number to ensure it's a match. If it doesn't match with the registration, the program won't connect to the vehicle.
Hotshot
Joined: Jan 2011
Posts: 18,849
Likes: 179
From: Puget Sound
This would be version-sensitive. I have the dongle, so that's the security on Version 10. I have used other cables on mine, so as long as I have the dongle... I'm all good (that just sounds sooo wrong).
i ain't rite
Joined: Mar 2005
Posts: 65,447
Likes: 5,517
From: Marlboro Mental Hospital.
You must contact AE for a new cable. All cables are locked to the user by serial number, and cannot be swapped.
In other words, when you unlock your software by registering and paying through AE, the program finds the serial number of the cable and locks it in with the registration code. Then every time you run AE, the program checks the cable's serial number to ensure it's a match. If it doesn't match with the registration, the program won't connect to the vehicle.
In other words, when you unlock your software by registering and paying through AE, the program finds the serial number of the cable and locks it in with the registration code. Then every time you run AE, the program checks the cable's serial number to ensure it's a match. If it doesn't match with the registration, the program won't connect to the vehicle.
when my cable got pinched in the door of the car i just replaced it with a USB cable i had laying around and it works fine.
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Postmaster
Joined: Jul 2006
Posts: 4,993
Likes: 2
From: Bend, OR
If he lost the cord, it can be replaced. If he lost the connector, its time to pony up...
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i ain't rite
Joined: Mar 2005
Posts: 65,447
Likes: 5,517
From: Marlboro Mental Hospital.
that is good to know. i have only had my AE for around 3 years now.
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