Need help quick please 2005 Expedition
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Junior User
Joined: Mar 2009
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Well long story short, they split the cost with me and wrote off some labor. I called a meeting with them and it lasted almost an hour, I was getting pretty fired up and almost blew my chance of any discount. Still working great so it was the PCM for sure.
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Junior User
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Yeah there were being so unethical. They were saying well the TB may have caused the PCM to go out, I argued, hey I brought you a vehicle that didn't work and trusted to you fix it and you replaced the TB and it still didn't work, in faxt the same exact issues so why should I pay for both. They said they are not magicians but would be willing to put the old TB back in. I said no way it all in there now. LOL I was so pissed and told them to get the service manager and tech that worked on it in the room and lit them up.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com
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Joined: Jan 2009
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From: Chesapeake, Va.
Glad to hear it's been resolved, somewhat satisfactorily. 
That is a good example of why you should always keep the parts they replace. If you had the original t/b in hand you could have said to put it back on the truck. If it ran good you could have saved some money. If the t/b proved bad upon reinstallation you could then have them reinstall the new one and be rigbht where you are now.
That is a good example of why you should always keep the parts they replace. If you had the original t/b in hand you could have said to put it back on the truck. If it ran good you could have saved some money. If the t/b proved bad upon reinstallation you could then have them reinstall the new one and be rigbht where you are now.
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ejohns
1997 - 2006 Expedition & Navigator
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Jan 30, 2018 11:04 PM
