I run Xubuntu, a later version of Ubuntu, and it is soooo easy and trouble free.
All free software to go with it.

 

I have used Windows almost exclusively, however, I have to admit the Mac OS is a better system for a number reasons. One it is not as bulky as Windows, so it does not slow down the computer like Windows does, and two, nobody writes viruses for it. Also the fact that all major graphics companies, and movie studios, use it tells you something. Going to a Linux system (like Ubuntu) is an option as they are free, and not bulky, however, the biggest disadvantage to them is that they are not mainstream, and so a lot of device drivers (printers, scanners, etc) are not there. And the same goes for programs. They are not always written for Linux based systems like they are for Windows and Mac based.

As for your problem Donna, the first thing to try is a system restore as mentioned above. While it is booting up, as soon as you see the boot screen, start tapping the F8 key. That will bring you to a system restore screen. Once there, you can start that. It will restore the system to a previous date before the "MyCleanPC" virus took over your computer. It will only restore the system, it will not harm any data you have like pictures or emails or whatever. You can also try booting into "Safe Mode" which only loads the bare minimum files needed to get Windows up and running. Once in safe mode you can go into the "run" folder, and delete anything in there that says MyCleanPC. Or use windows explorer to look for a folder that says MyCleanPC and delete it.

If your desktop is not too old, you can take the hard drive out of the laptop and connect it to the desktop and then be able to transfer any files you want to keep before doing the recovery. However, you or Jimmy may not feel comfortable opening up your computers to do the swap, and the desktop has to be new enough to have the same hard drive connector as the laptop.

If you have the recovery disks that came with the laptop you can use them however, that would be a last ditch effort to get it going as using them will bring the laptop back to the way it was when you first got it, and it WILL erase everything.

There are a couple of other things that can be tried, however, it is a lengthy process to describe. Again, I wish I lived closer, I could get it taken care of in person much quicker than through a forum post, or PM. There is another option. You mentioned you were going to take it back to the repair shop and have them get your data off, then trash it. Instead of doing that, you can have them get the "MyCleanPC" files off, so it won't start that program. This way you keep your data files, and get to use the laptop.

Jim

Oh, BTW good morning FTE!

 

I tried to rep Jim (nighteyes) for his post but I guess I need to spread rep around more before I am allowed... Anyway, Jim, if I ever have computer problems again I'll be driving to Fresno. Always so willing to help and apparently qualified as well. You da man.

 

Thanks Tim. My last decent job was providing phone tech support for a major computer company. Not allowed to say the name of the company, however, I am allowed to say they make the PS3. Go figure. I worked a call center here in Fresno (not India ) For 2 years from 2006 to 2008. I am a little rusty since I have not used that knowledge much lately, but I am sure I can still get the job done when needed. And you don't need 2 good legs to do the work.

Jim

 

Good Wednesday morning everyone at FTE, have a good day, 20*F up here........

 

Howdy Hank, Sparky, Jim, Tim & Dan

 

Howdy Gerry, Hank, Dan and Donna. Morning everyone, a beautiful day with no smog!

Jim

 

Good Thursday Morning FTE Gang, have a good day, this week is going by fast & January is almost over, ....

 

Hi Gig, morn everybody
January sure did fly by for me. I was asked to do a project for the county but the kicker is its over superbowl weekend. Oh well, thats why we have dvrs
Have a Nice Day

 

Goodmorning guys,

Have a great Thursday!

Today is late start for the kids, so I could've slept in, but I'm in a schedule & I don't want to screw it up. Besides, I have alot to do today (atleast it seems like it anyway). Atleast I did the dishes & tidyed up around the house lastnight so I'd have the morning free for other things. Now to just get motivated & get going!

Have a good day!
TTYL...

 

Thanks for all the suggestions guys!
I'm going to try to do the F8 thing for the safe mode & hopefully delete the problem! I'm kinda thinking it's more of a Windows thing too though, so who knows if it will work?! Anything is worth a shot at this point. It's not like I can do any more harm.
I've never heard of Ubuntu...what is it? Like Windows or more like Mozilla Firefox? I'm almost afraid to try something new anymore cause I always end up with problems. UGH! I might check into it though.
Thanks again

 

Ok, I'm going to try fixing it in Safe Mode per your instructions.
I may call you if I can't figure it out or need extra help!

 

Ok, I did it, but I haven't checked it out to make sure it worked. I'll check in a bit, after I'm done online & let ya know! Thanks again

 

well the idi rings finaly went so with tax sesion i thinking just get a beater i fould this gem


1969 ford f100 4x4

and for 1500 its a steal

 

Good Morning all. Hope everyone has a great day. Or if not great, then at least good.

Donna, Ubuntu is a operating system like Windows. Without some kind of OS on a computer it is nothing more than a large paper weight, or doorstop.

Jim