Damaged Rims

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Mar 24, 2011 | 08:55 AM

raptor131

Thread Starter

Cargo Master

Joined: May 2006

Posts: 2,116

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From: Florida

Damaged Rims

Just had Sears install all 7 tires on my stock 17 inch rims, when i went to pick it up last night , I noticed all the rims were damaged from their tire machine scored the rim all the way around, on all four chrome outers, my question is before i make a claim with thier insurance and possibly get someone fired, is it real expensive or difficult to repair such damage? i will post some pics tonight when i get home. any thoughts?

Mar 24, 2011 | 11:14 AM

cartmanea

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Joined: Jun 2007

Posts: 6,757

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From: Corvallis, OR

Nobody will get fired, they need to make it right.

Mar 24, 2011 | 11:17 AM

8lug

Mountain Pass

Joined: Dec 2009

Posts: 229

Likes: 6

Merchants did the same thing to mine !!

They had a wheel shop sand and buff them out. I hope they figure the problem out and fix it.

Mar 24, 2011 | 11:21 AM

cartmanea

Lead Driver

Joined: Jun 2007

Posts: 6,757

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From: Corvallis, OR

They are supposed to install tires from the back side of the wheel, sounds like someone did it backwards. You'd think after one they would stop and question their actions, but I guess they are working at a tire store.

No offense to anyone working at a tire store.

Mar 24, 2011 | 12:07 PM

raptor131

Thread Starter

Cargo Master

Joined: May 2006

Posts: 2,116

Likes: 6

From: Florida

They did own up to doing the damage, this is my luck at getting any work done, I thought sears was a reputable shop, if I thought this would happen I would have taken it to Ford. The manager I'm dealing with is acting like he is reluctant to turn it in to the insurance company, but IMO it is not my problem