On / about August 9, 2010 I ordered two hood springs from Miller Obsolete Parts. (Miller Obsolete Parts*)

Once the parts arrived, turns out the parts received were incorrect.

I shipped the parts back via USPS delivery confirmation. According to USPS, Miller received the parts back on August 23.

To date (six weeks later) I have not received a credit back to my credit card. No response from Miller on my email requesting a credit. Spoke to Miller last week, was advised "someone would call me back shortly". I'm still waiting on the phone call.

I'm done with these people. The charge has been disputed with my credit card company.
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call them every day , become a pain in the 6 to them !!

 

There's a subforum for complaints like this a little farther down the list. I think this should be posted there.

 

it is always good to now what other peoples bad experiences are with companies , if they get shafted the any else would most likely get the shaft !!
and the same should be told of any company that gives good service !