Ford RAV buy back
#1
Ford RAV buy back
I was approved for a Lemon Law buy back on September 20, 2018. Twice I attempted to get a truck from 2 different dealers and on each try the dealers would not do business with the RAV/Ford folks and refused to sell me the trucks they had on their lot. After these two failed attempts to get a replacement truck Ford finally permitted me to order one.
Truck was ordered on Nov 20th and arrived at my dealer on or before Jan12th. Talked to the sales manager on the 12th and he told me he would call the RAV folks and get all the paperwork. RAV told me he already had it.
My RAV agent called me yesterday morning asking me if I had arranged financing and picked up the truck yet. Told her when I stopped by the dealership on Saturday the sales manager told me he needed paperwork overnighted to him from RAV before we could do anything. RAV said they already sent it. Today I called the dealer and asked again if I could pick up the truck. Sales manager said no as they are still trying to get reimbursed for something or paid more money from Ford.
All I can say is what a giant cluster ****. Dealer wants more money, RAV says they cant authorize it as they are just a mediator between myself and Ford. Meanwhile the dealer controls the entire process as they have the truck and will not transfer it.
My experience with my RAV agent has generally been good. At this point in time the delay appears to be with either the independent Ford dealership or Ford is ignoring their request to be reimbursed or paid for something else. Or maybe a combination of the two? I simply don't know other than the truck has been sitting at the lot for almost a week so far.
Truck was ordered on Nov 20th and arrived at my dealer on or before Jan12th. Talked to the sales manager on the 12th and he told me he would call the RAV folks and get all the paperwork. RAV told me he already had it.
My RAV agent called me yesterday morning asking me if I had arranged financing and picked up the truck yet. Told her when I stopped by the dealership on Saturday the sales manager told me he needed paperwork overnighted to him from RAV before we could do anything. RAV said they already sent it. Today I called the dealer and asked again if I could pick up the truck. Sales manager said no as they are still trying to get reimbursed for something or paid more money from Ford.
All I can say is what a giant cluster ****. Dealer wants more money, RAV says they cant authorize it as they are just a mediator between myself and Ford. Meanwhile the dealer controls the entire process as they have the truck and will not transfer it.
My experience with my RAV agent has generally been good. At this point in time the delay appears to be with either the independent Ford dealership or Ford is ignoring their request to be reimbursed or paid for something else. Or maybe a combination of the two? I simply don't know other than the truck has been sitting at the lot for almost a week so far.
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I was approved for a Lemon Law buy back on September 20, 2018. Twice I attempted to get a truck from 2 different dealers and on each try the dealers would not do business with the RAV/Ford folks and refused to sell me the trucks they had on their lot. After these two failed attempts to get a replacement truck Ford finally permitted me to order one.
Truck was ordered on Nov 20th and arrived at my dealer on or before Jan12th. Talked to the sales manager on the 12th and he told me he would call the RAV folks and get all the paperwork. RAV told me he already had it.
My RAV agent called me yesterday morning asking me if I had arranged financing and picked up the truck yet. Told her when I stopped by the dealership on Saturday the sales manager told me he needed paperwork overnighted to him from RAV before we could do anything. RAV said they already sent it. Today I called the dealer and asked again if I could pick up the truck. Sales manager said no as they are still trying to get reimbursed for something or paid more money from Ford.
All I can say is what a giant cluster ****. Dealer wants more money, RAV says they cant authorize it as they are just a mediator between myself and Ford. Meanwhile the dealer controls the entire process as they have the truck and will not transfer it.
My experience with my RAV agent has generally been good. At this point in time the delay appears to be with either the independent Ford dealership or Ford is ignoring their request to be reimbursed or paid for something else. Or maybe a combination of the two? I simply don't know other than the truck has been sitting at the lot for almost a week so far.
Truck was ordered on Nov 20th and arrived at my dealer on or before Jan12th. Talked to the sales manager on the 12th and he told me he would call the RAV folks and get all the paperwork. RAV told me he already had it.
My RAV agent called me yesterday morning asking me if I had arranged financing and picked up the truck yet. Told her when I stopped by the dealership on Saturday the sales manager told me he needed paperwork overnighted to him from RAV before we could do anything. RAV said they already sent it. Today I called the dealer and asked again if I could pick up the truck. Sales manager said no as they are still trying to get reimbursed for something or paid more money from Ford.
All I can say is what a giant cluster ****. Dealer wants more money, RAV says they cant authorize it as they are just a mediator between myself and Ford. Meanwhile the dealer controls the entire process as they have the truck and will not transfer it.
My experience with my RAV agent has generally been good. At this point in time the delay appears to be with either the independent Ford dealership or Ford is ignoring their request to be reimbursed or paid for something else. Or maybe a combination of the two? I simply don't know other than the truck has been sitting at the lot for almost a week so far.
I know you’re just ready to get your new truck but just hang in there a bit longer because you’re almost at the finish line.
The entire buy back process took a bit of time so it’s only natural that this, which is a part of the same process will not be without some kind of hiccups.
Let us know when everything has been settled.
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#8
Trading gave me full MSRP plus I only have to pay sales tax on the difference.
#9
I just looked at my order form, and mine was ordered priority 10 as well. I’m in Louisiana, so quite a bit further from the plant than you are lol. Who knows why it took so long. I’ll just be glad to get it.
Which engine did you go with? I’m going from the 3.5 to the 2.7 eco.
Which engine did you go with? I’m going from the 3.5 to the 2.7 eco.
#10
Would leave to much cash on the table. On a buy back you are paid the price you paid plus fees. My truck was a 17 that I bought when 18's were on the lot and I got 10K off MSRP. If I would of taken the cash would also have to pay sales tax on the entire amount of the new truck.
Trading gave me full MSRP plus I only have to pay sales tax on the difference.
Trading gave me full MSRP plus I only have to pay sales tax on the difference.
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