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Camera/TPMS dealer screwup

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Old 03-18-2017, 01:45 PM
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Camera/TPMS dealer screwup

Took new truck back to dealer to have camera/TPMS plug installed. Had bad feeling about it because they sent me to their commercial truck garage to have it done. Walked in to a filthy place with music blaring and beat up landscaping trucks everywhere. Got truck back Thursday with crap filling the seams in the new leather seats. Cleaned that up and then today went to lower the tailgate and got nothing! I can't find any mechanical way to lower tailgate, is there a way? The wire bundle coming down from the tailgate splits and the plug from that split is what they put into the lower camera/ TPMS plug. The smaller bundle from that split goes elsewhere. Can that be correct? Has anybody done this themselves? They are of course closed until Monday. I have bought many cars from this dealership through the years and have been happy but will never take this truck to their commercial garage again. Really screwed this weekend without access to bed. Edit: I have a bakflip cover over bed which requires tailgate open to fold back.
 
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Old 03-18-2017, 01:51 PM
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Yes I did it myself, it is an easy job, they don't go the the tailgate harness. it has its own plug on the left side behind the bumper. and the normal 7 pin harness. Ill get a pictures.
forst one is the tailgate harness. Then the tpms/camera connection which may be taped up above the spare. Id fix it my self.
Tailgate harness Tpms/camera connection
 
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Old 03-18-2017, 02:04 PM
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Thanks. I'm going to drop the spare and try to figure out what they did. I hope they weren't splicing wires or something that stupid. They had the truck for six hours.
 
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Old 03-18-2017, 02:05 PM
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I hope that helps, if they disconnected the tailgate, thats why it wont open took me about 30 minutes partly to find the harness.
 
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Old 03-18-2017, 02:33 PM
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I owe you! Thanks, I got the spare dropped and your pictures will let me get it right. you saved the weekend for me! Dan
 
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Old 03-18-2017, 02:48 PM
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Sounds to me like they hooked up the wrong plug. The camera plug is up under the spare tire in pst cases and if they didn't hook up to that they used the tailgate plug. Only reason I suspect this is that someone else on here reported the same problem when they tried to do theirs.
 
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Old 03-18-2017, 03:10 PM
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Just to follow up, all works now. Can't thank you enough. Dan
 
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