Tailgate Repair

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Jul 17, 2017 | 09:54 PM

D Grein

Thread Starter

Freshman User

Joined: May 2017

Posts: 26

Likes: 0

Tailgate Repair

With less than 2,000 miles, my tailgate got damaged. Long story....

Took it to the dealer recommended body shop (separate business, but does all of the various dealer's stores Ford, GM, etc.).

Needed new tailgate due to tear in tailgate.

$1,800.00 later, not happy, workers damaged by Retrax Pro bed cover by forcing it closed when it was locked open.

Took 3 weeks, when I was told it would take 4 days.

Tailgate rubs bed cover rails when it didn't with original tailgate.

Tailgate doesn't align properly on one side.

Took the cover off to trim the poorly done spray on liner to get trim to fit flush and found this:

Spray in Liner sprayed on internal parts...<br/>

Am I being too picky? I want to know before I confront them, but I am very peeved...

Jul 17, 2017 | 09:57 PM

redford

FTE Leadership Emeritus

Joined: Sep 2000

Posts: 23,174

Likes: 1,678

From: Stephensville WI

You are the customer. The work should be done to your satisfaction.

Take it back and demand it be done properly.

Jul 17, 2017 | 10:42 PM

Torvvald

Mountain Pass

Joined: Mar 2007

Posts: 183

Likes: 2

That's bull**** **** poor work there. Take it back...

Jul 17, 2017 | 11:24 PM

saskowner

Tuned

Joined: Nov 2016

Posts: 363

Likes: 16

From: Saskatchewan

Definitely not to picky. The truck should look the same as it did from the factory. If you can see the difference, they did not do their job.
Gary

Jul 18, 2017 | 12:49 AM

mrpickles

Junior User

Joined: Apr 2017

Posts: 69

Likes: 0

From: Carlsbad, CA

They get one chance to fix it right or take it somewhere else and have it done right and then sue them for the additional expenses in correcting their mistake. YOU ARE NOT AT ALL BEING TOO PICKY.

Last edited by mrpickles; Jul 18, 2017 at 12:49 AM. Reason: additional information

Jul 18, 2017 | 06:46 AM

troverman

Hotshot

Joined: Apr 2013

Posts: 10,123

Likes: 657

From: NH

I'm curious...how did the tailgate originally become damaged?

I have the electronic release tailgate...my gate dropped on its own while driving and towing a trailer with an adjustable coupler height. The plastic on the tailgate was damaged. Not happy.