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I have an 2006 F150 with the 4.6L with 78,000 km. It now has a single broken piston and resulting damage to the cylinder head with no other damage or sign of problems. I am faced with $11,000 bill to replace the engine ($2000 to strip the top end of the motor and find the exact problem and $9000 for the new motor). I bought the truck 2 years old and 53,000 km on it and I purchased a warranty from the dealership at the same time. My only concern with the extended warranty was that I wanted to be able to do my own oil changes. The dealership said that this was ok. Perfect!
Now, the warranty company has rejected my claim because I must bring it to an approved service centre for regular maintenance!
Clearly, I'll be phoning the dealership I bought it from. But I believe I have reason to debate the decision with this warranty company because a single broken piston doesn't have a direct link with doing my own oil changes or anyone else, for that matter!.
Should I phone Ford Canada as well? I appreciate anything you folks can offer.
Is it possible to get another opinion from another dealership around you? I'm not sure how many you have in your local area but a second opinion wouldn't hurt. I'm not really up on the prices of an engine rebuild but $11000 just seems insane! What about an engine from a junk yard? I suppose if all else fails call Ford Canada and see what they say.
Well the problem is you asked the dealer about the oil changes not the company that gave the extended warranty. Guys at the dealership will say yes quite often to questions that they don't know the real answer to. I wish you the best of luck and hope that I am wrong but I don't see them being able to help with the warranty.
I also agree with fordtruckman I would get a second opinion because it seems to me you should be able to get the work done cheaper or replace the engine for less.
I did get a second price from an uncle of mine. He's a Ford Technician about an hour out of town. He said his shop would do the engine swap for 6500 (with the stripping down of the old motor this makes the total bill of $8500). This Ford dealership its currently sitting at quoted me $9000 from the engine swap.
The warranty is through a third party. I don't think an oil analysis is going to change anything with the warranty issue because they simply denied me because I didn't take to a shop to do my oil changes. I think they're just not standing behind their product (the warranty) and are trying to weasel out of it. The oil change issue is just their way out of a loss. The Ford service advisor was a bit choked with the warranty company, too, because they new about my service records and they still wasted a couple of days sending their inspector and everything when we could have started the fix.
Do you have any receipts from when you changed your oil? Perhaps credit or debt card transactions? My guess is the warranty company automatically rejects large claims to see if you'll just go away. I'd collect some receipts and associated information and consult an attorney. Calling Ford won't bear any fruit with regard to a third party warranty. They might offer a discount on the engine replacement of perhaps 10%, they've been known to do that on pricey engine replacement jobs.
I have an 2006 F150 with the 4.6L with 78,000 km. It now has a single broken piston and resulting damage to the cylinder head with no other damage or sign of problems. I am faced with $11,000 bill to replace the engine ($2000 to strip the top end of the motor and find the exact problem and $9000 for the new motor). I bought the truck 2 years old and 53,000 km on it and I purchased a warranty from the dealership at the same time. My only concern with the extended warranty was that I wanted to be able to do my own oil changes. The dealership said that this was ok. Perfect!
Now, the warranty company has rejected my claim because I must bring it to an approved service centre for regular maintenance!
Clearly, I'll be phoning the dealership I bought it from. But I believe I have reason to debate the decision with this warranty company because a single broken piston doesn't have a direct link with doing my own oil changes or anyone else, for that matter!.
Should I phone Ford Canada as well? I appreciate anything you folks can offer.
why are you paying 2k to strip the engine down for answers and then paying for the complete swap?
it seems it would at bare minimum make sense to just buy the swap and forget the autopsy...
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