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2004 explorer windows quit working -

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Old Dec 14, 2009 | 11:54 AM
  #1  
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2004 explorer windows quit working -

I have a 2004 Explorer and both of the driver side windows quit working so i purchased new switches after checking the fuses and that didnt work. this is my youngest sons truck and cant afford to take it into the shop. can anyone help me?
Thanks
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Old Dec 14, 2009 | 12:31 PM
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Common issue, broken wire in accordion boot between driver door and door frame.
 
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Old Dec 14, 2009 | 12:39 PM
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thanks, is there any easy way to remove the boot?

Originally Posted by aquanaut20
Common issue, broken wire in accordion boot between driver door and door frame.
 
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Old Dec 14, 2009 | 12:50 PM
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10mm bolt separates the upper/lower halves, roll back the boot, find broken wire, add 2-3" and solder (relieves strain), use correct gauge wire.
 
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Old Dec 14, 2009 | 12:55 PM
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Thank you !!
 
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Old Aug 16, 2012 | 09:44 PM
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Same Issue

I also have an 04 Explorer with a passenger side window problem...new motor and all new switches, but the window won't go down. With the motor assembly removed, the motor will turn to put the window up, but not the other direction. Would the aforementioned broken wire issue cause this problem as well? Thanks!
 
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Old Aug 22, 2012 | 11:47 AM
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Originally Posted by monsum
I also have an 04 Explorer with a passenger side window problem...new motor and all new switches, but the window won't go down. With the motor assembly removed, the motor will turn to put the window up, but not the other direction. Would the aforementioned broken wire issue cause this problem as well? Thanks!
I had similar electrical issues with my 02 xlt. The dome lights would stay on until the battery saver feature turned them off, the accessory delay wasn't working, the driver side puddle light didn't work, the keypad on the door would set off the alarm when I pressed it, the door ajar light would flash and beep at highway speeds, the radio would shut off as soon as I turned the key off, the delayed accessories didn't work, etc. The alarm would beep twice when I armed it. Recently all 4 windows stopped working. Most recently the driver door lock actuator stopped working.

A lot of electrical issues can be traced back to broken/damaged wire(s) in the boot between the body and the driver's door. I found 3 broken wires and repaired them. The thin black ground wire was broken and after repairing it all was back to normal. When the windows stopped working, I repaired the thick black ground wire and the windows now work like a champ. I had to repair the pink/black wire to fix the driver door lock actuator.

Here is the thread for removing the door panel: How To: Remove/Replace 3rd Gen Door Panel - Ford Explorer Ranger Enthusiasts "Serious Explorations"®

Here is a great thread for checking for broken/damaged wires, thanks to synyster for this awesome write-up: How To: Fix the Door Ajar Problem - Ford Explorer Ranger Enthusiasts "Serious Explorations"®

Be sure to take your time when looking for broken/damaged wire(s). Check all the wires for breaks/damage. When you think you're done looking, look again, and again, and again. A bright flashlight can be very helpful.

Here is a great thread for checking/replacing the door ajar switch, thanks to borland for the awesome write-up: Door AJAR Switch Replacement on 2002XLT w/Photos - Ford Explorer Ranger Enthusiasts "Serious Explorations"®

If all else fails, here is a great link for troubleshooting the power windows, thanks to theofam for this great link 2002 Explorer Power Window System Diagnosis

Hope this helps out!!
 
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Old Sep 4, 2012 | 09:31 PM
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Good stuff, guys...definitely a huge help! Thanks!!!

Opened the driver's side door, slid back the boot covering the wires, and sure enough, there was a broken wire. 20 minutes later, I had all of my windows fully functional for the first time in nearly 3 years. Should have looked for the wire problem a long time ago!
 
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Old Sep 5, 2012 | 12:12 AM
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When making these repairs in the door boot it is advisable to add 2" to the damaged wire (to relieve tension) connect with a western role splice, solder and heat shrink..... Philip
 
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Old Jan 19, 2016 | 03:55 AM
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Thanks! My windows worked when drivers door was opened. Checked the fuse then went straight to the door boot and there where two severed wires. No bolts on my 04'. You guys saved me a bunch of diagnostic time. I repaired it exactly as auqanaut20 advised. This YouTube video was also helpful_https://www.youtube.com/watch?v=6EiIDNEiB_U
Just used a simple solder iron & wire strippers.
Walmart had the correct gauge wire, solder, and heat shrink. Cost $13. Works great.
 
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