Frustrated... ongoing truck problem

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Oct 16, 2009 | 04:51 PM

#16

LOFD

Junior User

Joined: Jan 2006

Posts: 64

Likes: 0

From: Dartmouth Nova Scotia

Update on my truck.

Well I did take my truck back to the dealer where they did the tune up, I wanted them to document the problem. I took the Service manager out to the truck and past him the keys and said drive it and he did, and he dropped me off at work and said he will fix it no charge. This is the suprising part, they called me and said they replaced a spark plug under warranty and I had an extra coilpack so they replace it on the number 4 plug, I guess there was a small crack in the boot and there was water around it and that caused it to arc. They put the new plug in blew the water out and put the coilpack on with a new boot and now it runs like a charm. Today did not cost anything, happy to have it back and running good. But it makes me wonder if this was a problem that caused me to replace the cat and to do a tune up. Anyway I have my truck back it is working good and I always read FTE to get info to help me solve problems. I hope that someone can benefit from my experience.
Thanks

Kevin

Oct 16, 2009 | 08:35 PM

#17

No-Tyme

Senior User

Joined: Jan 2007

Posts: 187

Likes: 0

From: Rural Ida Michigan

Great new! Congrats... Also thank you for sharing.

Oct 17, 2009 | 07:41 AM

#18

shorebird

Hotshot

Joined: Feb 2003

Posts: 11,537

Likes: 27

From: Long Beach, Ms.

Sounds as if you have a good service department there. Hang on to them as such service can be hard to find. Maybe next time you go in for something you might take a box of donuts to them.