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Old Aug 18, 2009 | 07:48 PM
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Dell laptop issues

I have a Dell laptop that recently crashed on me. Everything was running fairly normal, shut it down, and got an "unmountable boot volume" error when I turned it back on. I looked around online and found a couple fixes to try, chkdsk ran to about 25% then said it was unrepairable, and fixboot wouldn't do anything. The crappy part is that there are a bunch of pics of my son on there that it would be nice to have.
Do I have any options? Would i be able to hook this HD into my desktop as a slave and pull the files off it?
 
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Old Aug 18, 2009 | 07:52 PM
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You can get an adapter to do that, but there are also a couple other options. You can try to recover it with the Windows install CD - what version of windows do you have? You can also try a 3rd party recovery disc if you are good with Linux. I have one called trinity rescue CD and it has the drivers to mount NTFS volumes. It saved my butt once.
 
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Old Aug 18, 2009 | 08:18 PM
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Originally Posted by Ford_Six
I have a Dell laptop that recently crashed on me. Everything was running fairly normal, shut it down, and got an "unmountable boot volume" error when I turned it back on. I looked around online and found a couple fixes to try, chkdsk ran to about 25% then said it was unrepairable, and fixboot wouldn't do anything. The crappy part is that there are a bunch of pics of my son on there that it would be nice to have.
Do I have any options? Would i be able to hook this HD into my desktop as a slave and pull the files off it?

How does the drive sound?? is it very noisy??

You can't put it in the desktop unless they are both SATA drives.. If it is IDE then you need an external enclosure to put it in first..
 
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Old Aug 18, 2009 | 10:41 PM
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Get one of these,

http://www.tigerdirect.com/applicati...&Sku=T925-1219

Plug it in to your desktop or another laptop, put the faulty laptop drive in the freezer for a couple of hours.

After you remove the drive from the freezer, immediately place it in the dock.

Explore the drive to find the files you want and drag and drop them to a location on your desktop. I usually put a folder on the desktop.

I have recovered many files this way from faulty drives.

They make these for IDE drives also...
 
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Old Aug 19, 2009 | 12:14 AM
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Putting hard drives in the freezer is a REALLY bad idea. Do not do this. What happens when you take something out of the freezer? Condensation. What happens when you get electronics wet? Bad stuff.
 
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Old Aug 19, 2009 | 12:25 AM
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Andy, please reread my post. I said immediately remove from freezer and place in dock. I realize there is condensation.
I've been doing this for years even with locked up drives and if there is any possibly of data recovery it works. Some people don't have thousands of dollars to pay a data recovery team with a clean room to recover the drive's contents.

I would also like to add that if you are not sure if its the drive, try another drive in the computer. Don't chance doing further damage to the drive testing the board/controller and such by using it to test with.
 
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Old Aug 19, 2009 | 12:41 AM
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Originally Posted by FordxFour
Andy, please reread my post. I said immediately remove from freezer and place in dock.
I saw that part.

You can do what you wan with your hard drives, but I don't think it's a very good idea.
 
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Old Aug 19, 2009 | 12:44 AM
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From what info. he gave so far, sounds like the drive is toast. That's why I suggested what I did.
 
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Old Aug 19, 2009 | 09:42 AM
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How old is the laptop?
 
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Old Aug 19, 2009 | 11:05 AM
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Originally Posted by FordxFour
From what info. he gave so far, sounds like the drive is toast. That's why I suggested what I did.
It doesn't sound like a bad hard drive to me, it sounds like one of the boot files got corrupted. That's why I suggested the recovery CD or the OS install CD.
 
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Old Aug 19, 2009 | 12:05 PM
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Andy, It could very well be the Boot files, however if someone brought me a drive that chkdsk only gets 25% and Fixboot won't repair it, I don't chance it being the files. His priority is to save the pictures. The pictures are not replaceable and drives are cheap.

Just trying to help without being able to see it.
 
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Old Aug 19, 2009 | 01:53 PM
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Always try the simple stuff first. Putting a hard drive in the freezer might work, but I would only try it after EVERYTHING else failed. Suggesting that someone try this as a first step is kinda irresponsible IMO. You don't know even know for sure that the drive has failed - you're only guessing based on a vaguely-relayed message that chkdsk only got 25% before it said it couldn't fix the problem.
 
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Old Aug 19, 2009 | 02:31 PM
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I suggested it as first step due to him wanting to save some files. If it is indeed the drive, what do you do when it finally dies messing around hoping its the file system.

Might be irresponsible to yourself, however I've saved numerous people and company's heartache recovering files from faulty drives. (98% success rate)

I didn't reply to this thread to get into an argument as to what is exactly wrong or how to fix it. I can't see it from here. I'm merely making suggestions from the symptoms and what he stated he did to try to fix the problem.

OK, I've offered my opinion, and I'm done here!!!

Ford_Six, good luck retrieving your files...
 
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Old Aug 19, 2009 | 07:23 PM
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Personally, if the solution works, and I can get what I need, I don't care what happens to the drive afterwards. It is a bit older of a laptop, and it's running XP. I didn't notice any odd noises, and the last time I fired it up the HD "click" didn't sound any different.
 
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Old Aug 20, 2009 | 04:34 PM
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Thanks F_S...I just wanted to know the age because I am looking at a Dell Laptop now. So I can get XP and not Vista.

Good luck.
 
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