Help! Dealer woes.
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Help! Dealer woes.
Picked up the truck from the dealer today. $2650 for EGR cooler and oil cooler. Drove out, power point and cig lighter didn't work. Took it back they replaced fuses, blew again down the road. I replaced them. When I turn the air on, it comes out the deforster for a while then switches to air. Called them and told its comeing back. Got home, pulled the hood. They broke my engine oil dipstick and didn't replace it. Now is where I need help. I found a grey vacuum line on the pass side just laying on motor. Looks like it should plug into the front of a vacuum on top of the heater hose. Can someone look on their truck to verify? Dealer is closed by the time I got home.............
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Picked up the truck from the dealer today. I found a grey vacuum line on the pass side just laying on motor. Looks like it should plug into the front of a vacuum on top of the heater hose. Can someone look on their truck to verify?
Sounds right. If I recall from when I put my coolant filter on, there is a vacuum device on the hose coming from the heater core and a small grey hose that plugs into it.
And I agree with ljutic ss, time to find a new dealer.
Sounds right. If I recall from when I put my coolant filter on, there is a vacuum device on the hose coming from the heater core and a small grey hose that plugs into it.
And I agree with ljutic ss, time to find a new dealer.
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I will stay with the dealer as long as they replace the dipstick. The service writer is better than most and eager to set stuff right. I found a pic of an engine and figured out the vacuum line. However, there is a tab coming off the top of that vacuum fitting that is vacant so I will have them check it. But as usual I will ask them to speak with the tech. I didn't mention that there was grease and oil on both my fenders. My dealer out west always gave a courtesy wash even if you just got an oil change. I will be very honest when the survey comes around.
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The hose was no big deal I just didn't know where it went. I just got back from the dealer. Just like I thought they took it right in, replaced the dipstick and checked to make sure everything else was good. No questions asked. Just an hour out of my day on something that should have been done before they returned it to me. Thanks.
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Pride in work and craftsmanship are two things YOU RARELY FIND @ a dealership. I am so happy that my truck is finally out of warranty. I felt like a dog that knows he is going to the veterinarian everytime I had to take my truck in to my POS worthless dealer. It was always a fight for warranty.
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I agree. The service writer is more than willing to make it right because he catches all the crap for it. But I guess the tech could care less because he never sees the customer and doesn't have to answer the phone to listen to the customer complain. I know there are good techs out there, and if so speak up. But how hard is it to take 2 minutes to wipe the grease off my fenders when you finish working on it. Or replace my dipstick when you broke it. Especially when I'm pay $100 an hour for it. How would you feel if you went to the doctor, they drew blood, but didn't put a bandaid on your arm and left it bleeding. Sorry for the rant.
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wow sounds like neglect at the dealership!!
I have to plug our product.
You can help avoid the dealership with future repairs of injectors or related engine breakdown by running Hot Shot's Secret. It was tested and proven to be safe and effective for the 6.0...it helps avoid stiction, the cause of injector failure.
If it saves one of these future trips to the dealership it has paid for itself many times over.
You can find us online at Lubrication Specialties | Diesel Motor Oil | Primrose Engine Oil | Fuel Additives | Oil Additives | Engine Restore| or
Good Luck!
Dan
I have to plug our product.
You can help avoid the dealership with future repairs of injectors or related engine breakdown by running Hot Shot's Secret. It was tested and proven to be safe and effective for the 6.0...it helps avoid stiction, the cause of injector failure.
If it saves one of these future trips to the dealership it has paid for itself many times over.
You can find us online at Lubrication Specialties | Diesel Motor Oil | Primrose Engine Oil | Fuel Additives | Oil Additives | Engine Restore| or
Good Luck!
Dan
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addendum
Good to hear from you.
Actually, if the injectors are the issue and the failure or performance problem is due to stiction, Hot Shot's Secret was tested and shown by the engine's manufacturer to solve it 86% of the time and improve it for the remaining 14%.
If a person has a faulty FICM or wiring harness or other such issue...obviously an oil additive cannot help those folks. SO there are those who have tried the product without success.
We always suggest running the diagnostic to see what codes come up. If an injector (s) are suspected or are identified...we recommend running the treatment before replacement.
It carries a 100% money back guarantee so there is no risk to try it.
Furthermore, due to the fact that the treatment does such a good job cleaning up deposits in the engine many of our customers report: no more turbo lag, faster starting, better idle, better MPG's etc... So it would make sense to run it just to help as a preventative.
I am reposting one of our customer's recent comments on an earlier posting. Feel free to contact us anytime by phone or email with questions.
I hope that this helps.
Dan
"I have a 03 250, 158,000 miles. I have always used 5-40 Rotella, changed at 6 to 7 k miles. 2 original injectors left, 2 replaced at 80k for cold start -buzz flash loaded at that time, and 4 at 96 k when the fuel pump went out- inductive flash loaded at that time.
No head studs, Original turbo, stock air filter, 4" turbo back exhaust. I am current on flashes. Egr cooler, EGR valve, intercooler replaced at 88k. Alternator and batteries replaced at 110k. Other than that she is stock and original.
The truck lives in Los Alamos, this is in the Jemez mountains at 7500' It does get cold up here, we have a average of 6 feet of snow, morning lows November AVG 26F, December AVG 19F, Jan AVG 18F. Feb 22F.
In September I had the oil changed, By October I noticed that my remote starter was not catching on the first try every morning, and she was producing gray smoke, the smoke was 80% 18 inches from the exhaust using the ringelmann chart for up to 10 minutes.
If I did not let her warm up the turbo did not spin up until the engine exceeded 2000 RPM.
In early November I added the HSS.
Over the next few months I noticed improvement in start time, smoke output, and the turbo returned to normal operation.
By Feb the smoke was less than 10% on initial start and less than 5% after 30 seconds again using the ringelmann chart.
During this time there was no changes to the engine, no parts replaced except an inner tie rod end.
So, as it got colder, the engine started faster, with less smoke, and the turbo resumed working properly. This is not a “think” “sorta” “kinda” opinion.
This is a proven fact; HSS fixed my cold start issues this winter. I used a ringelmann chart on the smoke; I had a timer on the crank time. There were no other variables changed. I even used the same diesel brand all winter; they switch to #2W on November 1st so that was consistent.
So, in conclusion, it is the opinion of a P.E. , Masters in aerospace eng, and a Dr of chemical engineering, that HSS caused a measurable and significant change in my trucks cold start performance.
I assume that some will attribute the change to the tie rod end though."
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2003.25 F-250 CC Powerstroke FX4 King Ranch
4" Turbo back exhaust
Ranch Hand Cattle Guard
Hollandia sunroof
K40 2000 remote radar system with dual laser
48 Gal fuel tank
Pioneer System, AVIC-D3,3 amps,12' sub, nav, DVD, TV in headrests
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So is it safe to assume that since the injectors like to destroy the oil that operates them, changing the oil @ 3-5k mile intervals SHOULD limit the chances of injector issues, unless ofcourse anything shy of mechanical failure?
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I know I just bought this truck a little over a month ago and it has 70,000 miles on it. But I will stick to the maintenance schedule like glue. And then after some time, I will know if proper maintenance is the key to no more problems. By the way, since I unplugged that 80HP/160tq module it doesn't have that pull you back in the seat feeling. The mileage so far is still good and the truck is "quieter", but that power is gone.