Question on this spark plug problem
Freshman User
Joined: Feb 2008
Posts: 30
Likes: 0
From: Long Island, NY
When I had my dealer change my plugs they made sure that I knew if they break a plug they are not held responsible, and it will not be covered under my extended warranty...if I didn't agree they would not touch my truck. Gotta love Ford!
Fleet Mechanic
Joined: Aug 2002
Posts: 1,899
Likes: 29
From: Raleigh USA
I charge 0.5 hr extra after the first plug that breaks. Fair to me b/c I did have to buy the $100 tool. About a year ago we had a plug change job turn into a cylinder head replacement. Number 4 broke and the tech beside me tried to remove it using the Ford tools and ended up damaging the threads for the spark plug. The customer called Ford and got them to warranty the cylinder head with 100k on it. You can get stuff covered just as long as you know who to complain to. It helps to take the truck back to the dealer you bought it from. If we get a problem child from another dealer we very rarely try to help with warranty. Each dealer has to keep their warranty costs at or below a set figure or they will get audited by Ford. That could end up the dealer costing tens of thousands depending on how many claims they have.
Fleet Mechanic
Joined: Aug 2002
Posts: 1,899
Likes: 29
From: Raleigh USA
I suggest going to the service manager or even the owner of the dealership. Tell them how much business you have brought to their dealer(make up some stuff if u have to) and threaten to go to the local news channel if they don't help. You have to threaten with $$$ to get anything done.
Freshman User
Joined: May 2008
Posts: 32
Likes: 0
From: Chattanooga, TN
I talked to the dealership that I bought my truck from and they said that the motorcraft plugs they would be putting in my truck would be one piece. Is this true? I will probably be taking it in monday to get it done. What do you all recommend?
Post Fiend
Joined: Jan 1997
Posts: 23,165
Likes: 18
From: Enjoying the real world.
Yes, correct. For non-race applications I would go with Champion. The Brisk plugs are primarily intended for race applications (they are a colder heat range plug).
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New User
Joined: Mar 2009
Posts: 8
Likes: 0
At the rate I put on miles I won't hit 100K until the year 2021. I keep up on all my maintenance but the plugs will be someone elses problem by then.
Junior User
Joined: May 2008
Posts: 76
Likes: 0
From: Beavercreek, Ohio
I just changed the plugs in my brother-in-laws 06 F-150 SuperCrew. A couple of the plugs were stuck pretty good. I ended up dabbing some liquid nirtogen on these old stubborn plugs to make them shrink and they came out without any problems afterwards. Sure beats snapping them off in the head.
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