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Old Dec 11, 2008 | 03:51 PM
  #1  
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issues with getting parts

OK here is the deal I have a 2001 f250sd 4x4 with the 5.4. bought it used. any time I go to replace something that has anything to do with an axle (rotors, seals, locking hub ect.) I get to run around in circles. even the leaf springs aren't what ford says a 3/4ton should have I have 6 leaves instead of 5. in order to get the right rotors for the rear I have to go into the parts store and ask for the rear rotor for a 2004 f350. well you get the point. so hear is my question is there any way other than the sticker on the door (mine was missing when I got the truck) and reading the tag on the pumpkin ( mines too rusted to make out gotta love ny) to find out what rearend and front end I have in my truck. also I think I have to replace one of my locking hubs and was wondering if anyone had a suggestion for a good after market pair that won't break the bank but will perform better than what ford provided. any help is appreciated thanks
 
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Old Dec 11, 2008 | 03:56 PM
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Originally Posted by ayden2004
OK here is the deal I have a 2001 f250sd 4x4 with the 5.4. bought it used. any time I go to replace something that has anything to do with an axle (rotors, seals, locking hub ect.) I get to run around in circles. even the leaf springs aren't what ford says a 3/4ton should have I have 6 leaves instead of 5. in order to get the right rotors for the rear I have to go into the parts store and ask for the rear rotor for a 2004 f350. well you get the point.

so hear is my question is there any way other than the sticker on the door (mine was missing when I got the truck) and reading the tag on the pumpkin ( mines too rusted to make out gotta love ny) to find out what rearend and front end I have in my truck. also I think I have to replace one of my locking hubs and was wondering if anyone had a suggestion for a good after market pair that won't break the bank but will perform better than what ford provided. any help is appreciated thanks
Your truck is registered by its specific VIN.

Contact FTE sponsor FTEPartsGuy.com, give him the VIN that's on your registration.

He can tell you what was there as original.

The link to FTEPartsGuy's site is on this page among the sponsors.

FTEPartsGuy = Ed Olson, parts manager @ PARR FORD in Bremerton WA.

It's also possible to order a new replacement Certification Label (sticker on the door post) to replace the one that's missing.
 
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Old Dec 11, 2008 | 06:10 PM
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A lot can be done to mess up an application guide, mods, junk yard replacements, upgrades. It makes things very difficult for owners who didn't do the mods or know them very well to get replacement parts.

What parts store are you using? It may be an issue with their look up if you keep using the same place. I can't imagine that rotors are terribly different between a Dana 60 in 2001 and one in 2004, however if the axle was swapped for a 70, then there could be an issue.

Warn makes two sets of manual hubs, standard and premium. The premiums should just under $200 and the standards just over $120. For the difference, the SS body is a nice addition over the chrome, however they should both work equally as well.
 
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Old Dec 11, 2008 | 07:31 PM
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thanks. I had the same thought on parts stores so I double checked when I had a warranty issue and they tried telling me they wouldn't cover it because i didn't put the right part on. I went to advance auto parts, napa, autozone, international auto parts, and carquest all had the same issues
 
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Old Dec 12, 2008 | 03:54 PM
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If you look at any of the online parts stores, or even y2kford.com online parts ordering system, you'll sometimes see "F250" and "F250 Superduty".

For some of the stuff, you might be getting the F250LD parts which is really a slightly upgraded F150 1/2-ton. It's real easy for a parts clone to pick the first F250 they find in the list.

I have often gone into parts stores where they actually KNOW what they are doing, and ask "F250 or F250 Superduty?" for 2001.
 
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Old Dec 12, 2008 | 05:56 PM
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In line with Art's message, the parts droids may be looking at a screen where GVW's are listed; the "light duty" F250 will be listed as "under 8600 GVWR" or something similar; Super-duty trucks are over 8600 GVWR; or vice versa -- the SD will be listed as "over 8600 GVWR", whereas the light duty will not have any qualifiers.

Given that so few folks know there were two F250 models that year, it's not surprising that parts droids don't know the difference. Ever been handed a 7-lug rotor?

(GM had something similar in the late '80's/early '90's, with the under-8600-GVW 2500 series trucks; the only difference between them and the 1/2 tons was that the 2500's had 6-lug axles in the 2WD versions.)

-blaine
 
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Old Dec 12, 2008 | 07:04 PM
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Originally Posted by Frankenbiker
In line with Art's message, the parts droids may be looking at a screen where GVW's are listed; the "light duty" F250 will be listed as "under 8600 GVWR" or something similar; Super-duty trucks are over 8600 GVWR; or vice versa -- the SD will be listed as "over 8600 GVWR", whereas the light duty will not have any qualifiers.

Given that so few folks know there were two F250 models that year, it's not surprising that parts droids don't know the difference. Ever been handed a 7-lug rotor?

(GM had something similar in the late '80's/early '90's, with the under-8600-GVW 2500 series trucks; the only difference between them and the 1/2 tons was that the 2500's had 6-lug axles in the 2WD versions.)

-blaine
I never thought of asking them about the gvwr when I am buying so now I will have to look a little closer. but no I have never been handed a 7 lug rotor the issue I usually run into is getting handed a 14" when my truck is calling for a 13". or when I bought the rotors they say are for trucks with leaf spring in the front and having to return them for the ones they are telling me are for the independent suspension.
 
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Old Dec 12, 2008 | 07:15 PM
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Originally Posted by ayden2004
or when I bought the rotors they say are for trucks with leaf spring in the front and having to return them for the ones they are telling me are for the independent suspension.
The independent suspension is exactly what we're talking about - that's the light-duty F250 (F150).

Weird that they got it backwards.
 
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Old Dec 12, 2008 | 07:23 PM
  #9  
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Originally Posted by krewat
Weird that they got it backwards.
not really if you had my luck with mechanics and parts store employees nothing would suprise you
 
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Old Dec 14, 2008 | 12:56 AM
  #10  
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He has a picture of his truck in his gallery, it is a 2001 F250 Super Duty. Not sure why the parts guys said the rotors are for the one with independent suspension, cause 4x4 Super Duty trucks definitely do not have independent suspension.
 
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Old Dec 14, 2008 | 01:10 AM
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The job is tougher than you might think. Having so many applications to know as well their owners is a pain in the ***. If you don't know as much as the owner they think your stupid. To know as much as the owner you have to be pretty dedicated, do a lot of reading, and be quick on your feet. Then they have to match up what they know with what the app guide builder put into the software.

So if a parts guy doesn't own a superduty, don't be too judgemental when they can't tell the difference between a F250LD and Superduty by what they read on the screen. I had very few mess ups, but it required a lot of cross referencing with a every manufacturer catalog that we sold.
 
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Old Dec 14, 2008 | 05:47 AM
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Originally Posted by ReAX
So if a parts guy doesn't own a superduty, don't be too judgemental when they can't tell the difference between a F250LD and Superduty by what they read on the screen.
WTF??
They aren't too swift if they can't tell the difference reading the computer screen.

Throughout the parts catalog there are two listings if parts are specific to one or another:

F250 and F250 (SUPER DUTY).

Someone is totally KLEWLESS if they don't notice that!

And...I can guar-an-tee you that rotors are listed that-away.

I don't own a SD, but I do have the parts catalogs.
 
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Old Dec 14, 2008 | 06:45 AM
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I had a similar problem. I recently replaced the front rotors on my 99 250 SD straight axle and they didn't fit (offset was different). I had to return them and get the ones for an independant front suspension and all was good. The parts guy at NAPA is pretty good, and after looking at their computer and the part #'s I know it was an incorrect entry in their computer program. Sounds like a common problem everywhere.
 
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Old Dec 14, 2008 | 07:01 AM
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Some stores have a terminal that is facing out to the customer. I like that one because I can usually pick up on the differences. Sometimes these guys working that the parts places worked at wal mart last week.

The f250 ld SHOULDN'T be in the listings past 2000 MY. Starting in 2000 it was an F150 7700.

Anything is possible when you don't originally own the truck. When I got mine 2 years ago it had 7 leaf rear springs. It still has 3 leaf fronts.

BUT I'm not sure about the brake issues. For a 250, there aren't that many options, and the ones that are wrong should be clearly obvious. Doesn't make sense why you have to go to a completely different year and truck.

Here is the interchange on Advance's website regarding their house brand rotor and what it fits.

Wearever BRAKE ROTOR WREVR
Part Number: YH145274
This product fits the following vehicles - click on a vehicle to see detailed engine information.
FORD back to top
2000 - 2005 EXCURSION

1999 - 2004 F-350 SUPER DUTY
1999 F-250

1999 - 2004 F-450 SUPER DUTY
1999 - 2004 F-250 SUPER DUTY

1999 - 2004 F-550 SUPER DUTY


Here is the info regarding the 14.5 inch rotor.

Raybestos Advanced Technology Brake Rotor:
Part Number: 66924
This product fits the following vehicles - click on a vehicle to see detailed engine information.
FORD back to top
2003 E-550 SUPER DUTY

1999 - 2004 F-350 SUPER DUTY
2004 EXCURSION

1999 - 2004 F-450 SUPER DUTY
1999 - 2004 F-250 SUPER DUTY

1999 - 2004 F-550 SUPER DUTY


Really it looks like a problem with the cataloging system. A 14.5 inch rotor SHOULDN'T fit under a 16 inch wheel. If it does, I'll be upgrading

I looked up that 14.5 inch rotor a different way, and the listing said it fit a 2000-2004 F-150, so there is something going on. Don't feel bad!
 
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Old Dec 14, 2008 | 07:14 AM
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Originally Posted by aldridgec
Sometimes these guys working that the parts places worked at wal mart last week.
The local Auto-Zone has a help wanted sign displayed, so for the he!! of it, I asked how much the starting salary is.

Minimum wage, regardless of what parts experience one has.

What kind of help will that get?

Former Mickey D & Wal-Mart employees.
 
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