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Old Nov 11, 2008 | 01:48 PM
  #1  
rnolloth's Avatar
rnolloth
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From: hamilton
spartan diesel

does anyone have anyway of getting a hold of spartan diesel other than the email on there site? i ve emailed several times about injectors and a tuner but with no response any help would be appreciated.
 
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Old Nov 11, 2008 | 03:30 PM
  #2  
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Sarge261
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Be patient it does take Matt a while ot get back to you. However I am not as patient as most and moved on.

Sarge
 
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Old Nov 11, 2008 | 04:06 PM
  #3  
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OZX1
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You can try calling... 1-828-606-3263 Good luck!
 
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Old Nov 11, 2008 | 09:03 PM
  #4  
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06silvercrew
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Yeah good luck. I too gave up and went with innovative. VERY happy.
 
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Old Nov 11, 2008 | 09:12 PM
  #5  
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Batu
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Cool

Customer service sucks move on to someone else! I know this first hand.
 
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Old Nov 11, 2008 | 09:23 PM
  #6  
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fordboy2
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From: freeland, mi
I spent a month trying to get an answer to an email. when I decide to do a tuner i will now probably go with innovative as I dont have time to chase someone around to spend my money.
 
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Old Nov 11, 2008 | 10:48 PM
  #7  
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POWERSTROKEMESSIAH
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Originally Posted by fordboy2
I spent a month trying to get an answer to an email. when I decide to do a tuner i will now probably go with innovative as I dont have time to chase someone around to spend my money.
Wow, you would think with all this money ready to change hands, which with diesels is pleanty!! Spartan, who do great work and write wicked tunes would do all they could to get some of that money!!
 
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Old Nov 13, 2008 | 11:18 AM
  #8  
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ebusa
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Originally Posted by Batu
Customer service sucks move on to someone else! I know this first hand.
Agreed! don't waste your time!
 
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Old Nov 13, 2008 | 11:20 AM
  #9  
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Dustball8504
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From: Everett, PA
Me too, I liked Spartans tunes and all but customer service is lacking. Try Eric at Innovative. Tuning is top notch and customer service is second to none!!
 
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Old Nov 14, 2008 | 11:10 PM
  #10  
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I haven't tried anyone but Spartan and Edge. Needless to say, Spartan is way better than Edge. Due to the lack of communication, I am leaning toward trying Innovative. I really dont know what Matt has going on, but it seems that he is relying on the 6.4 for revenue, and letting the 6.0 slide.
 
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Old Nov 15, 2008 | 10:13 AM
  #11  
emmagator's Avatar
emmagator
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From: Roseburg, Or
Me too.... Innovative here I come!!! One thing I noticed with Spartan is that once you have bought a product from them it is nearly impossible to get any support later on. But now it looks like they are not even contacting potential new customers, thats too bad.
 
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Old Nov 15, 2008 | 03:11 PM
  #12  
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06silvercrew
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From: Albemarle, NC
Go with INNOVATIVE and not look back. I couldnt be ANY happier with my tunes from them and Eric is excellent! Always emails right back, and does what it takes to make you happy.
 
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Old Nov 15, 2008 | 06:04 PM
  #13  
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I gave up back in Feb 08. Wrote and called several times to no avail. Went with Jody at DP
 
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Old Nov 15, 2008 | 06:06 PM
  #14  
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phish555
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From: Colorado
Ha. Just noticed that I need to change my sig since Im not running Spartan tunes anymore................Done!
 

Last edited by phish555; Nov 15, 2008 at 06:11 PM. Reason: Changed sig.
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