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2 thumbs up for EDGE !!!!

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Old Feb 1, 2008 | 03:54 PM
  #1  
mattd17's Avatar
mattd17
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Fleet Mechanic
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From: Ketchikan, AK.
2 thumbs up for EDGE !!!!

for anyone debating buying an EDGE unit, i thought i would share this bit of info..... i bought mine almost a year ago, and i was having troubles with it in the mornings..... i would use my remote starter, and about 7 out of 10 times it would have a lit up, but blank screen. so, i called EDGE, and they said just to send them the module, and they would "take care of me".... well, about a week later, i had an entirely BRAND NEW unit!! box, cable, pod and everything. they gave me the newest, updated, re-designed unit without question.

i have heard some badmouthing about EDGE with slow customer support, but i have never felt they were less than great.

just thought i would share.
 
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Old Feb 1, 2008 | 10:43 PM
  #2  
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grant5127
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From: San Marcos, TX
So what was the explanation on the defect one????
 
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Old Feb 1, 2008 | 11:35 PM
  #3  
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mattd17
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Fleet Mechanic
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From: Ketchikan, AK.
i guess the software that was installed was sensitive to voltage drops.... so when the remote starter turned on the accessories to start, the EDGE also started up... then a couple second later when the starter engaged, the EDGE wouldnt be fully started, so it would dump...... the new software isnt supposed to do it. we will see !!
 
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Old Feb 2, 2008 | 09:20 AM
  #4  
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DaMole
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From: Outer Banks, NC
Aw man lucky. I am trying to figure out how to get one of those newer pods. My trucks battery was dead yesterday from the edge popping on. I wonder if something is wrong with it. There customer service is top notch and the Edge is awesome. I don't know what more people could ask for.
 
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Old Feb 2, 2008 | 10:04 AM
  #5  
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bridge
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From: League City, TX
Originally Posted by obxredneck
I am trying to figure out how to get one of those newer pods.
They sell them on their website for $45...
 
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Old Feb 2, 2008 | 10:25 AM
  #6  
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DaMole
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From: Outer Banks, NC
Originally Posted by bridge
They sell them on their website for $45...
Well i'll be darned. They did not have them the other day. That gets a rep point.
 
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