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Cracked Transfer Case Motor

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Old Sep 18, 2007 | 12:37 PM
  #1  
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Cracked Transfer Case Motor

Hi everyone, first post, hope y'all can help me out. We have a 2005 f-350 diesel dually. Only 27,000 miles, still under the bumper to bumper. Anyway, we couldn't engage 4x4 and the dealer said our transfer case motor was damaged. Service techs said they'd never seen this before, and thought something must have flown up and hit it. This truck is used for hauling horses on the interstate - no racing, no offroading, no aftermarket parts or unusual uses. Since the cracked T-case motor is "our fault" it's not under warranty.

My question is whether anyone has experienced this, or seen this. Was this just a weird occurence of road debris causing this damage, or is this a persistent troublesome part? Let me know if I can give more info.

Thanks
Doc
 
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Old Sep 18, 2007 | 04:06 PM
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This is the first I've heard.. The transfer case is rather strong.. The only way I know of to actually crack it would be in a rock climbing situation where you slam the case down on a rock..

I would contact the regional supervisor for this one.. They have to prove you damaged it and not just say "oh this happened, its your fault"..

Is it still on 3 year/36k mile warranty?
 
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Old Sep 18, 2007 | 04:16 PM
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Can you engage high mode? It may just be stuck in 2 wheel mode. You can try to disengage it by shifting in-an-out of forwards and reverse on a flat road without the packing brakes on. If you hear a clicking noise then the motor is working.
 
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Old Sep 18, 2007 | 05:21 PM
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An actuator motor can fail on any t-case. Cracked motor? How would they know unless they removed the actuator motor from the t-case?
My brother bought a used one for his F350 and it took me less than a hour to install it.
Only cost $70. No big deal.
 
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Old Sep 18, 2007 | 05:29 PM
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I appreciate all the responses. This is what I know. The 4x4 didn't engage. Took it to dealer, dealer said the external housing on the t case was cracked and the motor itself was damaged. I let them do the repair. I have the old tcase now, and it is damaged. So it's already fixed. My argument now is with Ford over whether this is warranty.

The truck is still under the 36k bumper to bumper warranty. I also think that they can't just say "hmmmm, wonder what did it, must be your fault." I mean, this truck does nothing but highway driving. It's used to haul a horse trailer. Nobody driving in it heard a loud noise, nothing was driven over. I mean, nothing happened that made us say, "whoa, that'll leave a mark."
 
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Old Sep 18, 2007 | 06:50 PM
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Seems like I remember one other incident of a cracked transfer case on this board in the 3 years I have been here. Cannot remember what the deal was on it though. IMO it should be under warranty. You might try a little pleading with the dealer to use "good faith" money to warranty it for you.
 
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Old Sep 18, 2007 | 10:21 PM
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Ok, you cracked the t-case. Thats a different thing than a bad actuator motor.
The case under a Super Duty is one of the strongest cases on the market.
I would bet it is stronger than an NP205. But it isn't cast iron like the 205, and if it gets wacked (driving over and parking lot divider ect) it can crack.
The original owner of my truck replace the entire t-case at 23 000 miles when a seal failed and it ran dry.
Ford didn't cover that either.
 
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Old Sep 18, 2007 | 10:32 PM
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Why woludnt Ford cover the seal?
 
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Old Sep 19, 2007 | 01:04 AM
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wow... if you couldnt get ford to warranty it, i would at least use the comprehensive policy on your full coverage insurance to replace it, saying that something in the road flew up and damaged it, then you would only have to pay your insurance deductible to get it repaired..

and remember, this is considered a "no fault" claim when it is comprehensive, and your rates will not go up and you will not be penalized for it..

just something to consider
 
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Old Sep 19, 2007 | 11:15 AM
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Originally Posted by MIKE1646
Why woludnt Ford cover the seal?
Ford told him it was his responsibility to check the fluid levels.
And he had taken it to this very dealer for all oil changes and service.
He had also bought an extra $1300 of warranty when he purchased the truck.
Still, he forked over $3500 for another case.
 
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Old Sep 19, 2007 | 02:44 PM
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Originally Posted by mrxlh
Seems like I remember one other incident of a cracked transfer case on this board in the 3 years I have been here. Cannot remember what the deal was on it though. IMO it should be under warranty. You might try a little pleading with the dealer to use "good faith" money to warranty it for you.
The only one that I remember seeing was someone that had a lift & tires installed. Their rear drive shaft was not long enough for the lift; so they were driving around in 4WD with just a front driveshaft. Owner ended up getting stuck in the mud while out playing and split the transfer case trying to get out.
 
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Old Sep 19, 2007 | 05:00 PM
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From: Las Vega$
Originally Posted by Deluxe05
The only one that I remember seeing was someone that had a lift & tires installed. Their rear drive shaft was not long enough for the lift; so they were driving around in 4WD with just a front driveshaft. Owner ended up getting stuck in the mud while out playing and split the transfer case trying to get out.
this is a new one on me.. are you sure you don't have it backwards ??

as most lifts on these vehicles will require the front drive shaft to be lengthened before you get high enough to require the rear one be lengthened. i'm not saying you are wrong, i'm just asking because this would be a new one.

plus, that means he would have had to have been driving EVERYWHERE in 4wd even around town just to have a front wheel drive vehicle. seems more likely it was the other way around maybe. ??
 
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Old Sep 19, 2007 | 05:04 PM
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Guys, I guess the point I was trying to make is in the 3 years I have been here, I have only seen 1 failed Tcase. So it is not a common failure.
 
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Old Sep 19, 2007 | 05:07 PM
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Originally Posted by mrxlh
Guys, I guess the point I was trying to make is in the 3 years I have been here, I have only seen 1 failed Tcase. So it is not a common failure.
"do or do not, there is no try" yoda
 
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Old Sep 19, 2007 | 07:17 PM
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Bumped to SuperDuty...
 
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