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Cracked Transfer Case Motor

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Old Sep 20, 2007 | 08:16 AM
  #16  
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Deluxe05
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Originally Posted by LvTitan
this is a new one on me.. are you sure you don't have it backwards ??
Absolutely positive that they were only using a front driveshaft. In fact, that is why it sticks in my mind. It has been quite a while ago, and I'm sure we did not get the full story even at that time.

As it applies to the thread at hand, this set of unusual circumstances & the truck getting stuck has been the only other time that I had heard of a transfer case cracking in a new'ish Super Duty.
 
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Old Sep 20, 2007 | 08:37 AM
  #17  
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Quit dancing with the dealer and go directly to Ford.

From the Owner's Manual:

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer Relationship
Center at 1-800-392-3673 (FORD).
 
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Old Sep 20, 2007 | 11:58 AM
  #18  
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The trick is, did it crack from internal stress, or from an outside impact? With aluminum, it should be easy to tell...

The comprehensive insurance suggestion is right on
 
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Old Sep 20, 2007 | 12:53 PM
  #19  
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Mmmmmm .... thinking about the comprehensive insurance - no fault - thing

Could a rock really jump up and crack it, and the motor on it?

If you drove over an obstacle, even one that you did not see, and did damage to the truck.... wouldn't that be under your Collision coverage? And, therfore, at fault? I would assume your insurance would want a report from Ford, before they would cut a check. Maybe your dealership could word any report to show that a flying rock could do the damage.

When my son was recently in involved in an accident, the GEICO guy that came to my house to inspect the truck, really knew his stuff. He was a lot more than a photo taker, he knew structural stuff, metalurgy, etc.

How much did the repair cost ya, Doc?

I do agree with that you should start making your way through the appeal process at Ford. We all know the cash problems Ford is having, but it is definitely still worth a try.

Tricky situation....hope things work out for ya.
 

Last edited by Jim59; Sep 20, 2007 at 01:05 PM.
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Old Sep 20, 2007 | 02:28 PM
  #20  
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My (somewhat) brother-in-law recently sucked up water into his Dodge 1500 Hemi (har har hardee har har)...

His comprehensive covered it (Geico), all they needed was a quote from the dealer on the repairs.
 
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