Recall notice
Laughing Gas
Joined: Mar 2003
Posts: 941
Likes: 2
From: Morris Plains, NJ
According to the letter I received from Mazda, it was:
Dropped mine off to the nearest Mazda dealer last night. Picked it up this evening. On the receipt it says "RECALL 4707H COMPLETED". On the way home, I tried the Cruise Control, and it wouldn't engage. So I guess they completed the interim repair and I am waiting for a new CC deactivation switch. I'll probably call tomorrow to find out how I'll know to bring it back in.
-Jim
1998-2002 B-SERIES CRUISE CONTROL DEACTIVATION SWITCH
SAFETY RECAL 4707H
...
What is the problem?
On certain 1998-2002 Mazda B-Series vehicles, a component of the cruise control deactivation switch may detriorate over time and develop a leak. This occurence could cause the switch to overheat, smoke, or burn which could result in an underhood fire. This condition may occur either when the vehicle is parked or when it is being operated, even if the cruise control is not in use.
What will Mazda do?
Due to an unforeseen shortage of the service parts required to make the complete repair, your Mazda dealer is authorized to perform an interim repair of disconnecting the Cruise Control Deactivation Switch thereby disabling the cruise control system on your vehicle to eliminate the potential safety risk.
The interim repair time is approximately 1/2 hour; however, the dealer may need to keep your vehicle longer depending on the service workload at the dealership.
When service parts are available, Mazda will send a subsequent notice and you will need to return to teh dealer to have the repair completed and cruise control deactivation switch replaced if necessary.
Both the interim repair to eliminate the potential safety risk and the final repair of the cruise control deactivation switch will be performed on your vehicle free of charge.
SAFETY RECAL 4707H
...
What is the problem?
On certain 1998-2002 Mazda B-Series vehicles, a component of the cruise control deactivation switch may detriorate over time and develop a leak. This occurence could cause the switch to overheat, smoke, or burn which could result in an underhood fire. This condition may occur either when the vehicle is parked or when it is being operated, even if the cruise control is not in use.
What will Mazda do?
Due to an unforeseen shortage of the service parts required to make the complete repair, your Mazda dealer is authorized to perform an interim repair of disconnecting the Cruise Control Deactivation Switch thereby disabling the cruise control system on your vehicle to eliminate the potential safety risk.
The interim repair time is approximately 1/2 hour; however, the dealer may need to keep your vehicle longer depending on the service workload at the dealership.
When service parts are available, Mazda will send a subsequent notice and you will need to return to teh dealer to have the repair completed and cruise control deactivation switch replaced if necessary.
Both the interim repair to eliminate the potential safety risk and the final repair of the cruise control deactivation switch will be performed on your vehicle free of charge.
-Jim
Posting Guru
Joined: Jun 2004
Posts: 1,635
Likes: 0
From: Niceville, FL.
Made an appointmet with the local Ford Dealer to have mine fixed. On the day/time of the appointment I went to the dealer service department and was informed they had no parts to do the job. At the very least they could have called me and told me before I wasted a 40 mile round trip. Said they had no idea when parts would be available. I like Ford vehicles but dealer service is the pitts, that's why I would never buy from the local dealer.
Junior User
Joined: Jun 2004
Posts: 65
Likes: 0
Got my re-call notice last week. Called the dealer and set up an appointment. Went to dealer and was told they didn't have any more parts. Said they would dis-connect cruise until parts arrived. I told them I allready dis-connected it myself due to all the fires. Dealer said there was nothing else they could do for me at this time. Had him sign my recall notice and left. STILL WAITING!!!
Laughing Gas
Joined: Mar 2003
Posts: 941
Likes: 2
From: Morris Plains, NJ
Originally Posted by Illinois Hellbilly
wow, sounds like theres a shortage on "quality service"....I'll definately call first.
I can understand why they are handling the recall this way. A new, compatible part probably had to be designed and tested before they could install it. Then, it needs to be manufactured and distributed at the same time as all affected owners are notified. It is a good solution to disconnect the switch for safety right now (so that cars/trucks don't burn until the new part is in). You shouldn't be angry at a dealer for the parts not being distributed yet.
If you call in, they are probably going to want you to come in so that they can disconnect it (or verify it is disconnected) whether they have the replacement part or not. Otherwise Ford would probably still be liable for damages due to an underhood fire. Can't blame them for covering their butts for a serious issue when lawsuits for much less are brought against companies.
-Jim
Last edited by PSKSAM2; Oct 4, 2007 at 12:52 PM.
Thread Starter
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New User
Joined: May 2007
Posts: 6
Likes: 0
Recall notice
Got mine taken care of a couple weeks ago, kept checking with dealer till they had the required part. Teck made the repair/patch right out in parking lot. Said that the connection on mine looked fine, not a danger,said they are watching for signs of brake flood leaking past the plug in at the master cylinder, which can cause the fire. JIM
Senior User
Joined: Sep 2006
Posts: 110
Likes: 0
From: Boston, MA
Maybe they should fix the brake fluid leaking problem. It will cost them more money, but the leak will happen eventually. Maybe they know the leaks happen after warranty is done. More money for them.
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Elder User
Joined: Nov 2003
Posts: 963
Likes: 1
From: wichita kansas
My Mazda had the switch deactivated and no telling when the repair part will ever make it to the dealership. However since the deactivation the problem with my wipers deciding to come on has stopped. As far as I am concerned I'd rather do without the cruise control, which I didn't hardly use anyway, and not have the problem with the wipers.
Senior User
Joined: Jan 2004
Posts: 153
Likes: 0
From: Wisconsin
Those of you that haven't gotten the recall notice might want to go to a local dealer and have them check to see if you need the recalled item. I would not put an enormous amount of faith in Ford getting the word out to everybody who needs to hear it! With vehicles changing hands or people moving without notifying Ford of an address change it is possible they could easily miss someone.
Last edited by sorensenj; Nov 27, 2007 at 07:13 AM.
Moderator
Joined: Jan 2004
Posts: 13,851
Likes: 111
From: SW Va
The cruise control switch recall began with fire problems on F-150's. One was caught on a security camera, while the vehicle was in a repair garage.
It began smoking then burst into flame, but the guys got it put out before any serious damage was done.
So while waiting for your fuse fix, just disconnect the cruise control deactivation switch connector & tape it up, until the recall is done. This lead remains HOT, even with the ignition switch off, so thats why you want it tapped up.
It's also why there is a problem with the switch insulator cracking & allowing the brake fluid to contact the electrical connection. So the fuse doesn't really fix anything, just adds fire protection if the switch insulator cracks!!!!
The complete fix, would be a new switch & fused line connector imo.
Switches with the red insulator, made by TI, are the problem. Switches with the black insulator, supposedly aren't a problem. Both my 99 Ranger & 94 Taurus have the red insulator deactivation switch, so I wonder how long it'll take to get a recall on the 94 Taurus????? Took about two years to get one for the Ranger.
BTW, those of you complaining about the multifunction switch, there is a service letter 00B40 out, that'll cover certain 99-00 vehicles multifunction switch replacement, so do a forum search for 00B40 & read all about it.
It began smoking then burst into flame, but the guys got it put out before any serious damage was done.
So while waiting for your fuse fix, just disconnect the cruise control deactivation switch connector & tape it up, until the recall is done. This lead remains HOT, even with the ignition switch off, so thats why you want it tapped up.
It's also why there is a problem with the switch insulator cracking & allowing the brake fluid to contact the electrical connection. So the fuse doesn't really fix anything, just adds fire protection if the switch insulator cracks!!!!
The complete fix, would be a new switch & fused line connector imo.
Switches with the red insulator, made by TI, are the problem. Switches with the black insulator, supposedly aren't a problem. Both my 99 Ranger & 94 Taurus have the red insulator deactivation switch, so I wonder how long it'll take to get a recall on the 94 Taurus????? Took about two years to get one for the Ranger.
BTW, those of you complaining about the multifunction switch, there is a service letter 00B40 out, that'll cover certain 99-00 vehicles multifunction switch replacement, so do a forum search for 00B40 & read all about it.
Freshman User
Joined: Oct 2007
Posts: 38
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Originally Posted by sorensenj
Got my recall notice on a Friday, decided to stop by the dealership on Monday to see what was going on and to get an appointment to get it fixed. Pulled up to the service dept, walked in with notice in hand. Young fella behind the desk says cheerfully 'Looks like a Ranger recall visit and I'll bet you need this part (holds up part already in his hand)?' He said it would take longer to do the paperwork than it would take to put the part on. Sure enough, after a couple of minutes of keyboard work we were under the hood and a couple minutes later I was on my way home feeling very good about my Ranger and the service I had just gotten from my Ford dealer. I didn't even buy the truck from them but I will next time I need one. It's pretty easy to bash dealers as there are plenty of horror stories but once in a while they shine.
Looking at what they added (looks like a fusable type link) and where they attached it (some type of switch mounted just ahead of the brake fluid resevior) I would have to think the fire hazard has something to do with brake fluid starting on fire maybe caused by the mentioned switch getting hot or something like that. I suspect the switch is used to sense the brakes being applied and shuts the cruise down. The notice said to fix it right away as the cruise didn't need to be activated to cause the possible fire. So it's probably a good idea to get it looked at as soon as possible IMO.
Looking at what they added (looks like a fusable type link) and where they attached it (some type of switch mounted just ahead of the brake fluid resevior) I would have to think the fire hazard has something to do with brake fluid starting on fire maybe caused by the mentioned switch getting hot or something like that. I suspect the switch is used to sense the brakes being applied and shuts the cruise down. The notice said to fix it right away as the cruise didn't need to be activated to cause the possible fire. So it's probably a good idea to get it looked at as soon as possible IMO.
What they did was put a fusable link in the circuit so that, if it gets hot again, it simply melts the link and no more current.My question is, why don't they fix the cruise control on/off switch so that, when you turn the truck off, it defaults back to the "off" state? No reason for it to remain "on", and other than the fire hazard it can drain your battery.
New User
Joined: Dec 2007
Posts: 2
Likes: 0
wiper turning on
Originally Posted by oldgoat49
They have a recall for the wipers if it is 4WD or has power windows. My B3000 has neither so you have to buy the parts. Have wanted to find out if the Ford switch is the same as the Mazda for 99 because I can get it quite a bit cheaper through Ford.