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Are FORD dealers really that bad??

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Old Jan 15, 2007 | 04:11 PM
  #16  
NumberDummy's Avatar
NumberDummy
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From: Simi Valley, CA
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Angry

Originally Posted by V10_Cougar
If you have a part number for them handy. Then bad service would not occur.
Why would a customer need to have the part number? That's the most ridiculous thing I've ever heard!

What is the parts guy good for? Maybe printing out the invoice?

Where the hell are these dealers hiring their help these days?

Regardless of where you go today, the help stinks. The days of partsguys and mechanics being interested in the stuff they're working with has long since passed.
 
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Old Jan 15, 2007 | 04:16 PM
  #17  
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NumberDummy
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From: Simi Valley, CA
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Angry

Originally Posted by V10_Cougar
Yes, they are suppose to know. But, to get better and quicker service It is always nice to have it handy. So you can make sure you get the right part. IMO
How can a customer know the part number? What does he use, a oija board, tea leaves, tarot cards?
 
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Old Jan 15, 2007 | 04:25 PM
  #18  
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From: Sunny SOCAL!
I love the Ford Dealership I use. I have been buying from them for more then 10 years and several cars. Service is great 99% of the time and when it is not, I have been shopping there long enough to know who to talk to to get it straightened out.
 
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Old Jan 15, 2007 | 05:13 PM
  #19  
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V10_Cougar
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Talking

I think that is pretty common sense. And, by looking at your Screen name. I think I will leave it at that.
 
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Old Jan 15, 2007 | 05:37 PM
  #20  
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NumberDummy
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From: Simi Valley, CA
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Smile Uh Huh...

A NumberDummy is slang for a Ford Parts Man.

This says it all...

I work behind the counter, in a Ford parts counter store..

Sometimes I'm called a genius, sometimes I'm called much more..

I'm supposed to know the numbers, of valves, springs and gears..

For every truck that was ever made for more than sixty years..

But life would be far easier, and I'd grin from ear to ear...

If the customer would only know, the make, model and year!
 

Last edited by NumberDummy; Jan 15, 2007 at 05:42 PM.
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Old Jan 15, 2007 | 05:48 PM
  #21  
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and part number....hehrhhehe
 
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Old Jan 22, 2007 | 03:48 PM
  #22  
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This is reportedly a true story:

Idiot Sighting:
My husband and I reported to the Ford dealership to pick up our new car. When we arrived, we were told the keys had been accidentally locked in the car. When we went in the back, we saw the mechanic feverishly working to unlock the door. I spoke to him from the passenger side of the car. While standing there, I instinctively tried the door, which OPENED. I told the mechanic "Hey, its open". He replied "Yea, I know but I'm still working on this side".
 
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Old Jan 22, 2007 | 05:07 PM
  #23  
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From: Sunny SOCAL!
DOH!!!!!!!!!
 
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Old Jan 22, 2007 | 10:02 PM
  #24  
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From: Memphis TN
Its hit or miss,I go to a different ford dealer for service because the one closer to my house was moronic(Dobbs)The dealer I now go to I know the service manager and he takes care of me.The place I bought the truck was worse than Dobbs,I had to call Ford and complain to get something fixed on a brand new 40K+ truck.They never did fix the problem and left me hanging,Ford sent me a generic "Were sorry letter"
GMC was the best dealership I have ever used,easy to buy,easy to service with no hassle.
 
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