Dealership Diagnosis
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Senior User
Joined: Oct 2004
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From: Bonney Lake, WA
Dealership Diagnosis
IM not really sure. How do dealerships usually charge for diagnosis? Do they just charge for an hour or do they normally charge for the actuall time it took them to diagnose?
Another question, do you think that a dealership should still be able to charge for their diagnosis if they werent able to diagnos the problem?
Another question, do you think that a dealership should still be able to charge for their diagnosis if they werent able to diagnos the problem?
Post Fiend
Joined: Jul 2005
Posts: 8,462
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From: Durant, OK (SOSU)
Just for diagnosing and not fixing, some charge a flat fee others charge for however many hours it takes to find the problem.
I don't think they should be able to charge if they can't figure out what's wrong, but that's neither here nor their, as they will.
I don't think they should be able to charge if they can't figure out what's wrong, but that's neither here nor their, as they will.
Postmaster
Joined: Feb 2006
Posts: 3,201
Likes: 4
From: waynesville, mo.
Think of it from a dealer tech point of view, how about the ones that want you to diagnose it so they can fix it themselves? Are there incompetent people out there? Sure, but remember, there is also dealerships out there like mine that there is no such thing as "cant find the problem".
Hotshot
Joined: Apr 2006
Posts: 11,794
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From: Kansas City, KS
Many moons ago, I made a deal with a Chebbie dealer. We had a 95 G20 cargo van that was having some transmission/emissions/injection issue that we could not identify. I'd been to several mechanics and did all I could to chase the problem down. Never did find it. I took it to Chebbie and told them that I would not pay them to tell me that they didn't know what it was either. Circumstances were such that we only used that vehicle on Saturdays, so they could have the thing for the week. If they could find it, they could fix it, and I'd happily pay them for it. If they couldn't find it, I needed the van back together and ready to roll on Friday night, but promised I'd bring it back on Sunday night so that they could keep looking.
For three weeks!!!!! They never did find the problem. Van never did shift right. Last I heard, it was sitting by the side of my ex's house dying in the weeds.
Sorry, got a little long. The point here is that there are mechanics out there that are up to the challenge. Just be clear when you take in the vehicle.
For three weeks!!!!! They never did find the problem. Van never did shift right. Last I heard, it was sitting by the side of my ex's house dying in the weeds.
Sorry, got a little long. The point here is that there are mechanics out there that are up to the challenge. Just be clear when you take in the vehicle.
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