Recall On Hold
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Senior User
Joined: Nov 2003
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From: MD
Recall On Hold
Called my dealer today to get the recall taken care of (ground strap fire hazzard) and was told the parts for the fix won't be in for another month.
Thats great what do I do if my truck catches fire between now and then?
Also on the buggered Bung for the hcfm that is made of brass and rounded off when I tried to remove it to drain the water in the fuel line. I was told that it would not be covered under warranty because I undertook the "REPAIR" myself and caused the damage.
I told them it was not a repair it was part of routine maintainence. And that the fault was in the defective part used for the bung plug and likened it to loosening a lug nut and having the stud fall off the wheel hub,or taking off the oil filter and having the mount break away from the engine.
If the plug is not defective then why did ford come out with a steel version of the plug?
Thats great what do I do if my truck catches fire between now and then?
Also on the buggered Bung for the hcfm that is made of brass and rounded off when I tried to remove it to drain the water in the fuel line. I was told that it would not be covered under warranty because I undertook the "REPAIR" myself and caused the damage.
I told them it was not a repair it was part of routine maintainence. And that the fault was in the defective part used for the bung plug and likened it to loosening a lug nut and having the stud fall off the wheel hub,or taking off the oil filter and having the mount break away from the engine.
If the plug is not defective then why did ford come out with a steel version of the plug?
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Joined: Jul 2004
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From: Ohio
Just inspect your ground strap. I doubt if you have a problem to worry about. They replace the stud in the block and I had mine done a week ago with no problem or knowledge before that.Maybe you need a New Dealer for the most part. I was changing oil in my 1995 7.3 when the bypass valve fell out. The dealer picked my truck up and finished changing the oil, no charge.
I know others here have had similar problems and I know they will step up with an answer for you.
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My plug was fine at the 15K change, but rounded out at the 30K change. It's not the cost of the new steel plug so much as the hassle of getting the old one out. I had some other warranty things to be done, so I told them I wanted that one done too. They had no problem with it. They changed the whole manifold out to one with the steel plug, then I changed my filters once I got the truck back.
It may have helped that I had an early truck that was subject to another TSB about a flaky WIF sensor, for which the fix is to replace the whole manifold. But I would definitely put it on Ford to make it right, since it would have rounded out for them too, if they had been doing the filter change. It's defective and they have fixed the problem with a new part, you deserve the newer part.
Duncan
It may have helped that I had an early truck that was subject to another TSB about a flaky WIF sensor, for which the fix is to replace the whole manifold. But I would definitely put it on Ford to make it right, since it would have rounded out for them too, if they had been doing the filter change. It's defective and they have fixed the problem with a new part, you deserve the newer part.
Duncan
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Joined: Nov 2003
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From: MD
Right its only a $7.00 part. But what are they gonna charge to extract the old one and install the new one. I would be willing to bet 1 hour charged on both at 54 bucks an hour . So now that 7 dollar part is gonna cost me $115. And I dont consider that petty. Plus down time and inconvience of having to take the truck in. Its a minor irratation that should be corrected under warranty. That and I didnt like the insinuation that I had attempted an unauthorized repair and damaged the part thru my negligence
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Logistics Pro
Joined: Jul 2003
Posts: 3,595
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From: Lawton, Oklahoma
We have plenty of the recall studs in stock... they look just like the one we toss away.. just make sure its tight and dont worry too much about it till they get the part in. I havent found a loose one yet.
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From: Lawton, Oklahoma
Always ask what the shop rates are when getting a repair, and get an estimate up front. Some shops work on a Matrix, where the first hour is say 65.00, but the more hours the job takes the more per hour they charge. This is supposedly because they lose the opportunity to work more profitable jobs while tied up on one long job. But thier sorry ***** dont pay the tech a dime more. Greed in the first degree.
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Joined: Jan 2003
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From: 3rd Rock
Originally Posted by HomerWinzlow
Always ask what the shop rates are when getting a repair, and get an estimate up front. Some shops work on a Matrix, where the first hour is say 65.00, but the more hours the job takes the more per hour they charge. This is supposedly because they lose the opportunity to work more profitable jobs while tied up on one long job. But thier sorry ***** dont pay the tech a dime more. Greed in the first degree.
Logistics Pro
Joined: Jul 2003
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From: Lawton, Oklahoma
"Thier" theory is JOE BLOW tech could turn a bunch of higher profit jobs in say a 10 hour period that they are other wise tied up on a big job. So instead of turning 15-20 hours in that time they only turn 12 on a big engine job. So they charge the customer 80 dollars per hour for the 12 hours instead of 65.00. They DONT however compensate the technician who was tied up and whom also "lost" time. The technician isnt happy about it either way, because the higher flat rate may put the job out of reach for the customer to afford and he may lose the job to the guy down the street, and he feels the shop should cut him a premium labor rate because he feels if the shop should be compensated for that time, that the tech should also be compensated.
There are many things the customer never sees behind the scenes. These shops cut the flat rate hours per job, jacked up the dollars per hour, and left the tech at the same labor rate for example. Its called involuntary wage reduction while keeping profits high.
There are many things the customer never sees behind the scenes. These shops cut the flat rate hours per job, jacked up the dollars per hour, and left the tech at the same labor rate for example. Its called involuntary wage reduction while keeping profits high.
