Well, you'll have to remove them manually. Mcafee and Norton should both have manual removal procedures on their web sites. Usually involves deleting files and editing registry entries. Back up your registry before you make any changes, if you edit the wrong entry inadvertantly it can really hose things.

 

even though you don't want to use Norton again (and I don't blame you) go to their web site and get the virus removal tool for the virus that you have. The removal tools are free and there should be one for all the above viruses. Use that to get rid of them and then get another virus tool installed and you should be fine.

 

I'll see what i can do at the norton site
Thanks

 

I go to the norton site... click on any link there, i get a "page can not be displayed" ad
Any other ideas?

 

It works for me, maybe the virus or whatever is affecting it. Try this link: http://securityresponse.symantec.com...ools.list.html

 

try this andy:

go here:
http://www.networkassociates.com/us...at_download.asp
and download the latest sdat*********. save it to a folder called 'scan' (you'll have to create it). restart you computer in safe mode at the command prompt (by hitting f8).
when you get the flashing prompt at the command line:
- type 'cd/' (without the quotes) and hit enter.
- type 'cd/scan' (without the qoutes) and hit enter.
- type 'sdatxxxx*****/e' (without the quotes and where xxxx is the version of the current superdat file you downloaded) and hit enter.

after the extraction in done, type:
-'scan*****/delete/all/adl/program/unzip/secure/report report.txt' (without the quotes).

sit back and let the compter run.
the report.txt file will tell you what viruses you had. look at after restarting your computer.

hope this helps


sorry andy, that link is bad.

try this

http://www.mcafeesecurity.com/us/do...at_download.asp
greg

 

sorry andy, that link is bad.

try this

http://www.mcafeesecurity.com/us/dow...t_download.asp

 

Some of the trojans and virii out there will amend the hosts file on your machine. They do this so that if you try to go to certain sites such as norton or mcafee, your machine can't find them. Do a search for the file "hosts" on your machine. There will likely be the following: hosts.sam, hosts, lmhosts.sam and possibly lmhosts. The file of interest here is the hosts file with no filename extension. The .sam files are the respective sample files put there to use as a guideline, and don't serve any operational function.

Open it with a text editor such as notepad. Don't use Word or any other word processor as it will leave hidden tags and markup fields in the document. In the file, any line starting with an octothorpe (the # sign) is a comment line and is not processed when the file is read. The only line in the file that needs to be uncommented (remove the # from the beginning) is this one:

127.0.0.1 localhost

If there are other lines present and not commented out, such as
127.0.0.1 virus.norton.com
or anything at all other than the 127.0.0.1 entry, either comment them out by adding the #, or delete the line. Save the file and close the text editor. Try the Norton site again. You shouldn't need to reboot, in fact doing so may cause the virus or trojan to rewrite the hosts file to its liking once more.

On my XP box, the hosts file is in C:\windows\system32\drivers\etc. On other versions of windows, I believe it may be in the root (C:\) directory.

Not saying this is definitely going to fix the problem, but it is a distinct possibility this is at least part of the issue.

 

go to www.trend.com and run a free scan

 

Update:
I was going to go thru those files and modify them like some of you guys have said. But I didn't trust myself to do that.
I used a program called Panda online (pandasoftware.com)
And then ran Avast! You have to have a code for it however
But after running Panda alone, I could run my AVG.
Which I couldn't do before. I ended up clearing up 20 virus's and about 10 trojans (What i get for letting kids use my PC for two weeks)
I swear by the Panda and the Avast!
Panda is free, Avast! maybe, im not sure... as my buddy installed it on here for me w/ his code. Im guessing he paid for it.
Both are really good. Avast! well get rit of ANY thing on your computer, trojans virus's etc... even clean the win32 files that most won't

So now I use:
Panda,
AVG,
SpyBot Seach & Destroy
Ad-aware 6.0
Trojan Horse Remover 6.2.7
Spyware Blaster

All are free