Stull Grill Peeling

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Apr 25, 2004 | 08:16 PM

FredMez

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Freshman User

Joined: Feb 2003

Posts: 44

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From: North East

Stull Grill Peeling

I installed a Stull Grill on my 2003 F250 in August. I admit that after all the cutting it is a beautiful grill. That is until now. I now have a problem where ALL the black finish between the bars is peeling off. It looks like crap now.

I am in the process of contacting the manufacturer and the distributor (motor heaven) to see what i am entitled to for a replacement. I would think a billet grill should look nice for longer than 6 months.

If anyone else has had this problem, please post your experience. I am quite upset at the moment.

Apr 26, 2004 | 11:20 AM

scram98400jm

Junior User

Joined: Oct 2003

Posts: 84

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Mine is doing the same thing but I just ignored it. Your right though, I wish it would of held up more than 6 months.

Apr 26, 2004 | 04:10 PM

user 708242442

Laughing Gas

Joined: May 2003

Posts: 1,125

Likes: 3

Always buy it in stainless if you can, more money up front but worth it in the long run.

Apr 27, 2004 | 04:40 PM

fn250

Elder User

Joined: Jun 2003

Posts: 974

Likes: 1

From: Alhambra CA

I don't know too much about Stull

, but my Carriage Works grille is still looking as tight

as the day I put it in, about a year ago.

sorry guys I hope you get what you want ...

Apr 28, 2004 | 10:53 AM

FredMez

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Freshman User

Joined: Feb 2003

Posts: 44

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From: North East

Ripping mad

i contacted Stull. They told me i have to deal with the company i bought it from. Well, that was Motor Heaven. They have not returned any of my emails or calls.

At this point i will not purchase another item until this gets resolved. They are quick to talk to me to get my money, but there should be customer support there too.

Apr 28, 2004 | 01:01 PM

FTE Ken

Post Fiend

Joined: Jan 1997

Posts: 23,165

Likes: 18

From: Enjoying the real world.

You sent your email yesterday, Motorhaven gets hundreds every day and it usually takes 24 hours to reply. Motorhaven talked to you on the phone a short while ago, gave you no problems about exchanging an 8 month old product even though the warranty policy is 30 days.

Why must you trash MotorHaven this way in a variety of posts? Does not having someone face to face eliminate common courtesy these days? Jolene was pleasant and helpful with you about this, and happy to exchange it for you.

Apr 28, 2004 | 01:13 PM

FredMez

Thread Starter

Freshman User

Joined: Feb 2003

Posts: 44

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From: North East

Getting Better

I just talked to rep from Motor Heaven and I was pleasantly pleased. She assured me the grill would be replaced and promised to contact me with a RMA number in a couple of days. Hopefully the replace grill will not do the same.

I will post again with my results.