powerstroke horror

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Oct 1, 2001 | 08:17 PM

dig

Thread Starter

New User

Joined: Oct 2001

Posts: 2

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From: Midwest

powerstroke horror

I purchased a 2001 F-350 cc dually psd auto 4.10 on 5-23-01. 3 days later I hooked it to my race car trailer and headed for the track. As I was pulling a hill it downshifted and began to vibrate.I took it to the service dealer they put a convertor and flexplate in it that didn't work nor did a new turbo it had less than 500 miles on it.Navistar told them to tear it down and repair it,it vibrates from 2900 rpm on,it was determined to be an internal vibration.I declined the rebuild they told me to contact the dispute settlement board.I took the truck to the board meeting they sat in the truck I made the engine vibrate for them.They asked me if a new engine would satisy my concern,I said yes or give me another truck.they decided to replace the engine but when it came time to replace the engine Ford said to put in a remanufactured engine.I declined that offer as well I didn't pay for a rebuilt engine!So now I am talking to an attorney which I feel I shouldn't have to do. So much for customer satisfaction.

Oct 1, 2001 | 09:13 PM

fordiesel69

More Turbo

Joined: Nov 2000

Posts: 715

Likes: 11

From: Erie, PA

powerstroke horror

After 3 days they better give you a new truck. All auto makers are like that, you can't even begin to talk GM into getting you a new truck after it leaves the lot. Thats what attorneys are for.

Keep us updated!!!!

1986 F-250 6.9 diesel,4x4,XLT Lariat,Ex Cab, 8'bed,etc...

Mar 1, 2002 | 07:04 PM

JOEBASQUEZ

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Joined: Mar 2002

Posts: 12

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From: FLORENCE USA

powerstroke horror

PLEASE LET ME KNOW WHAT YOUR ATTORNEY HAD TO SAY. JOEBASQUEZ@AOL.COM

Mar 2, 2002 | 03:22 AM

JoeDiesel61

Freshman User

Joined: Jan 2002

Posts: 49

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From: Phila usa

powerstroke horror

Is the rebuilt engine from IH or from someone else? Years ago Ford used to have a company called RMP do all their rebuilding and they were the worst I ever saw. I know RMP isn't doing them any more because a friend of mine used to have their scrap account and I helped him clean the machines out of thier plant. Does anyone know who is doing fords rebuilding now?

Mar 2, 2002 | 03:54 AM

The Diesel Dude

Posting Guru

Joined: Feb 2001

Posts: 1,465

Likes: 2

From: Indianapolis

powerstroke horror

The rebuilt engine is probably from Delphi, in Anderson, Indiana, a division (as far as I know) of General Motors. Previously, a rebuilt engine would have come from Frankiln Power in Franklin, Indiana but either Delphi bought Franklin Power or it was the other way around (I don't know which). The rebuilt engine could very well have been a new engine (assembled by Delphi instead of Navistar). But you did the right thing by hiring an attorney -- don't let them give you any crap and while you are at it, make them pay your attorney fees as well. I'd be curious to know why an engine that seemed to be running perfectly well suddenly began to vibrate for no apparent reason. Can you get me the engine serial number (it is on a tag stuck toward the front of the drivers side valve cover)? I wouldn't be surprised if it has a broken rocker arm.

Sep 26, 2002 | 10:16 AM

dlcslcman

Senior User

Joined: Aug 2002

Posts: 113

Likes: 1

From: Pasadena MD

powerstroke horror

I always liked a good soap opera (don't ask). Does anyone know what ever happened in this case???????

Dave

Sep 26, 2002 | 02:57 PM

hitecdan

Elder User

Joined: Feb 2002

Posts: 755

Likes: 1

From: Campbell, California

powerstroke horror

I don't mean to be a wet towel but shouldn't you break the engine in before you start towing with it? I was told you shouldn't tow until you have at least 1,000 miles on the new engine.