superchip microtuners
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New User
Joined: Feb 2004
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From: austin
superchip microtuners
I purchased the superchip microtuner for my 2001 Powerstroke Excursion. Loved the performance until it stranded my wife and kids on the side of the road. Towed it to Ford dealership and found out the computer board had melted. Techie at Ford said it was to much boost and not covered under warranty due to the modifications.
Hotshot
Joined: Feb 2003
Posts: 11,537
Likes: 27
From: Long Beach, Ms.
How on earth could the computer board melt as a result of too much boost? I can understand blowing holes in something but a heat related failure? It sounds to me that there was a component failure on the board that allowed too much current to flow thru the circut. You may want to contact Superchips and ask them if they have any reports of such a problem and tell them that the Ford tech said that it was the fault of their product.
Last edited by shorebird; Feb 5, 2004 at 10:12 AM.
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New User
Joined: Feb 2004
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From: austin
I agree. I argued with the techie for hours but unless I get a lawyer, Ford wins. I have discontinued use of my tuner because I cannot afford 1000 dollar computer boards every couple of months.
Laughing Gas
Joined: Oct 2003
Posts: 1,082
Likes: 93
From: VA/NH
Gentlemen, believe NON of what you hear and 1/2 of what you see....
This guy has two posts and kind of sounds like a competitor to me.
This guy has two posts and kind of sounds like a competitor to me.
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From: austin
I'll be happy to fax u a copy of the work order from Ford , wise man. I have nothing to gain from this post.
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Senior User
Joined: Nov 2003
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From: Oxnard CA
For what it's worth... I used to be a computer network specialist and computer tech for ten years. I agree with Ken and some of the others. The PCM is just a computer like your PC at home or work. The code just tells the PCM how to operate just like how the BIOS and Windows operating system tell the PC how to operate. I think you need to contact another dealer, contact Ford directly, and contact the Better Business Bearue. Tell Ford to prove to you technically how the code could have fried the PCM.
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Joined: Feb 2004
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Try this site if you need another PCM (Fords acronym). I have bought many parts using this site, including a PCM.
http://www.car-part.com/cgi-bin/search.cgi
http://www.car-part.com/cgi-bin/search.cgi
Post Fiend
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From: Enjoying the real world.
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