Cell Phone Issue
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Mountain Pass
Joined: Feb 2024
Posts: 125
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Cell Phone Issue
I have a 24 F350 LU. I have a Samsung cell phone so, I use Android Auto to make and receive calls while driving. When I make a call many times the other party doesn't answer. Upon checking they tell me my calls show up as a "Private Number" so they don't answer.
I did a test call with my wife's phone and sure enough when I call her cell from the pickup it displays "Private Number" on her phone. I checked and My Phone connects automatically through Android Auto.
Any suggestions how to get my number to be displayed to others on my outgoing calls instead of displaying private number?
I did a test call with my wife's phone and sure enough when I call her cell from the pickup it displays "Private Number" on her phone. I checked and My Phone connects automatically through Android Auto.
Any suggestions how to get my number to be displayed to others on my outgoing calls instead of displaying private number?
Logistics Pro
Joined: Jan 2010
Posts: 4,148
Likes: 1,656
I have a 24 F350 LU. I have a Samsung cell phone so, I use Android Auto to make and receive calls while driving. When I make a call many times the other party doesn't answer. Upon checking they tell me my calls show up as a "Private Number" so they don't answer.
I did a test call with my wife's phone and sure enough when I call her cell from the pickup it displays "Private Number" on her phone. I checked and My Phone connects automatically through Android Auto.
Any suggestions how to get my number to be displayed to others on my outgoing calls instead of displaying private number?
I did a test call with my wife's phone and sure enough when I call her cell from the pickup it displays "Private Number" on her phone. I checked and My Phone connects automatically through Android Auto.
Any suggestions how to get my number to be displayed to others on my outgoing calls instead of displaying private number?
If it ONLY happens when connected to Android Auto, this sounds like an Android Auto settings issue, or some other setting on your phone. The truck isn't making the call, your phone is, and should have no affect on it.
Cargo Master
Joined: Apr 2021
Posts: 2,024
Likes: 756
From: Texas
It uses your number assigned to the phone
Andriod last few updates has been tricky even not using car play
Its interaction with call in sync has caused delayed answer
Delayed end of call
And loss of use of data if not connected to wifi
Try not using car play
Then use your phone not connected to truck
To isolate
also the telemetrics update wrinkled a few things
but my truck fixed itself sort of
I use my truck's wifi..as well
Thread Starter
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Mountain Pass
Joined: Feb 2024
Posts: 125
Likes: 50
Here is an update:I called my daughter with the Android Auto up in the pickup. My caller ID came in as private number. I then disconnect the Android Auto and used just the phone icon on the synch sytem and called my daughter back. My ID displayed my name. So, the issue has to be with Android Auto. Not sure what settings to look at...
Laughing Gas
Joined: Sep 2023
Posts: 803
Likes: 545
From: NE Ohio
Here is an update:I called my daughter with the Android Auto up in the pickup. My caller ID came in as private number. I then disconnect the Android Auto and used just the phone icon on the synch sytem and called my daughter back. My ID displayed my name. So, the issue has to be with Android Auto. Not sure what settings to look at...
Clear the app cache for the Android Auto app.
Samsung likes to include their own phone dialer app on their devices. I would try installing the Google Phone dialer app from the Play Store and set it as the default dialer, then make a test call.
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Mountain Pass
Joined: Feb 2024
Posts: 125
Likes: 50
Make sure the Android Auto app has all permissions allowed and none denied.
Clear the app cache for the Android Auto app.
Samsung likes to include their own phone dialer app on their devices. I would try installing the Google Phone dialer app from the Play Store and set it as the default dialer, then make a test call.
Clear the app cache for the Android Auto app.
Samsung likes to include their own phone dialer app on their devices. I would try installing the Google Phone dialer app from the Play Store and set it as the default dialer, then make a test call.
I have done all this as well as, evwn deleting my phone from the pickup and reinstalled it. I have gone through all the settings in the Synch, the phone, the dialer, and Android Auto to see if I may have missed something and haven't from what I can see.
Calling out while connected through android Auto it still displays unknown caller or private number.
I will call Ford's technology dept and see if they have any answers....
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Laughing Gas
Joined: Sep 2023
Posts: 803
Likes: 545
From: NE Ohio
8th
I have done all this as well as, evwn deleting my phone from the pickup and reinstalled it. I have gone through all the settings in the Synch, the phone, the dialer, and Android Auto to see if I may have missed something and haven't from what I can see.
Calling out while connected through android Auto it still displays unknown caller or private number.
I will call Ford's technology dept and see if they have any answers....
I have done all this as well as, evwn deleting my phone from the pickup and reinstalled it. I have gone through all the settings in the Synch, the phone, the dialer, and Android Auto to see if I may have missed something and haven't from what I can see.
Calling out while connected through android Auto it still displays unknown caller or private number.
I will call Ford's technology dept and see if they have any answers....
Cross-Country
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