PCO with wrong name, right address.
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Mountain Pass
Joined: Aug 2020
Posts: 146
Likes: 45
From: Texas
PCO with wrong name, right address.
I am getting ready to order a truck and I called ford marketing to see if I was lucky enough to get a PCO in my name and the guy told me there is one under my address and email but the name is not mine or anyone in my household. He gave me the "certificate number" and the direct phone number to the Smart Vincent people (they had closed already when I called) and said I would need to talk with them to see if they could find a way for me to use the PCO....
Anyone have an experience like this? Any advice to get this to work for me?
Anyone have an experience like this? Any advice to get this to work for me?
Fleet Mechanic
Joined: Jul 2019
Posts: 1,651
Likes: 696
A PCO is transferable to, or useable, by anyone in the household. At least this is the way it has been in the past. All you should need to do is prove you live at the address and you should be able to use it.
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Mountain Pass
Joined: Aug 2020
Posts: 146
Likes: 45
From: Texas
That would be great!
Fleet Mechanic
Joined: Jan 2015
Posts: 1,377
Likes: 294
From: SE Michigan
Hope he has better results. There was one for the previous owner of the house I live in now. They said no-go, and I wasn't about to lie and say I was related to him even if it would have been doable.
Logistics Pro
Joined: May 2021
Posts: 4,019
Likes: 2,335
Ford needs to fire their 3rd party contractor that handles their PCO process. Too many people get them only after buying a Ford vehicle and that pisses people off to no end after spending a significant amount of money for a new car or truck from them only to get a slap in the face with a PCO that cannot be retroactively applied to the recent purchase.
When I bought my 22 I only got a PCO a few months after I bought my SD, and that really annoyed me, a huge part of the reason I went with a Toyota 4runner later that year instead of a Bronco.
When I bought my 22 I only got a PCO a few months after I bought my SD, and that really annoyed me, a huge part of the reason I went with a Toyota 4runner later that year instead of a Bronco.
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