Wanted to share my experience in hopes to save others from wasting their hard earned money.

I purchased Fuel and oil filters form oemautosource.com, this is the first time ever purchasing filters online. I mentioned it on another post and Mark "Bismic" cautioned me it could be fake oem filters. Part of the order had already shipped so I could not cancel them. I ordered 2 fuel filters and 2 oil filters, I received the fuel filters but never received the oil filters. The fuel filters box looked identical to the Authentic Motorcraft box except for the text and logos were smaller, the filters themselves looked identical except the upper filter would not even fit in the OEM filter cap. After several attempts to contact the seller for a return and to inquire about the oil filters never being delivered I take it as a lesson learned. I did not use these filters instead purchased them from the local auto parts store instead.

See below recommended filter suppliers for authentic OEM filters. Below suppliers were provided by Mark. As always thanks for sharing your knowledge with us.

https://www.ford-trucks.com/forums/1...m_content=post
In addition to a few good on-line dealerships like Tasca and Apple Ford of White Bear Lake (used to be Tousley, and then Auto Nation):
DieselFiltersOnLine
RiffRaff
CNCFab
Racor Store
and there are a few others ,,,,,,,,,,,,

 

If you paid with a credit card, you should be able to have the credit card issuer to do a charge-back.

I couldn't tell if they take Paypal but Paypal will absolutely make them take the faulty merchandise back.

 

We have tried to contact hem multiple times and they will return any forms of communication. I will try your suggestion, we paid with Debit, if not $120 in the garbage.

 

That is such a shame, I hope you get your money back.

I think your first red flag should have been how they spell.


​​​​​​Copied from the main site header:

AUTHROIZED OEM DEALER

 

lol !

 

I should have seen that esp with all the computer scam exercises I have to do at work. SMH Lesson learned!