Notices
2023+ Super Duty The 2023+ Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab

SYNC 4 - Defaults to Settings Screen after update

Thread Tools
 
Search this Thread
 
Old Feb 12, 2025 | 09:06 PM
  #16  
F250 Platzilla's Avatar
F250 Platzilla
Tuned
Photogenic
Joined: Nov 2024
Posts: 303
Likes: 164
Hey 40Grit, may I ask if you have the AT&T internet service enabled? I'm still confused on how the OTA's come across. I've read that there's a cell service that connects to vehicles for such communications, that the manufacturers have worked out with the service providers. I also heard that the vehicles talk to their home wifis. If you don't have AT&T, then that eliminates one of three possible modes.
 
Reply
Old Feb 12, 2025 | 09:43 PM
  #17  
powerboatr's Avatar
powerboatr
Cargo Master
5 Year Member
Shutterbug
Community Builder
Liked
Joined: Apr 2021
Posts: 2,022
Likes: 755
From: Texas
Originally Posted by F250 Platzilla
Hey 40Grit, may I ask if you have the AT&T internet service enabled? I'm still confused on how the OTA's come across. I've read that there's a cell service that connects to vehicles for such communications, that the manufacturers have worked out with the service providers. I also heard that the vehicles talk to their home wifis. If you don't have AT&T, then that eliminates one of three possible modes.
the att modem you pay for has nothing to do with not getting otas or get ting them
the att data plan can be Off and yiur truck will still recieve OTA s
All otas come through tye cell modem...not wifi or internet

 
Reply
Old Feb 13, 2025 | 02:44 PM
  #18  
Fallon's Avatar
Fallon
Cross-Country
5 Year Member
Photogenic
Liked
Joined: Jun 2016
Posts: 91
Likes: 32
From: Parker, CO
Originally Posted by robert sloane
the att modem you pay for has nothing to do with not getting otas or get ting them
the att data plan can be Off and yiur truck will still recieve OTA s
All otas come through tye cell modem...not wifi or internet
Ya, everybody has a cell modem in their vehicles these days. That's how you can do all the remote monitoring & remote start stuff, as well as OTA updates. Ford makes enough using the app to upsell services & presumably selling the tracking info to pay for whatever their deal is with which ever cell provider to make it worth it. The truck acting as a WiFi hot spot requires an additional data plan you, not Ford are on the hook for. Not sure if they use the same modem, probably not & there are at least 2 in the vehicle.

GM got caught selling all your data. https://www.aboutlawsuits.com/gm-onstar-lawsuit/. Ford hasn't gotten caught... yet. Jeep/Stelantis is in the middle of lawsuits for forcing popup adds you can't make go away into their infotainment systems systems. All of those are going to be similar manufacturer owned cell connections providing that data service.
 
Reply
Old Feb 13, 2025 | 03:24 PM
  #19  
Charlie98's Avatar
Charlie98
Laughing Gas
Community Builder
Liked
Loved
Community Favorite
Joined: Jun 2023
Posts: 1,147
Likes: 643
From: McKinney, TX
Originally Posted by Fallon
Ford hasn't gotten caught... yet.
Yet.
 
Reply
Old Feb 16, 2025 | 12:20 PM
  #20  
40Grit's Avatar
40Grit
Thread Starter
|
Cross-Country
5 Year Member
Liked
Loved
Joined: Oct 2017
Posts: 68
Likes: 6
Originally Posted by F250 Platzilla
Hey 40Grit, may I ask if you have the AT&T internet service enabled? I'm still confused on how the OTA's come across. I've read that there's a cell service that connects to vehicles for such communications, that the manufacturers have worked out with the service providers. I also heard that the vehicles talk to their home wifis. If you don't have AT&T, then that eliminates one of three possible modes.
yes I do
 
Reply
Old Feb 16, 2025 | 12:38 PM
  #21  
pkarhoff's Avatar
pkarhoff
Trojan Pig
5 Year Member
Liked
Top Answer: 1
Joined: Mar 2018
Posts: 134
Likes: 88
From: Southern Arizona
Club FTE Gold Member
Check your codes after this latest round of updates. My telematic control unit module now has a permanent code that says it is unprogrammed. Everything seems to work, save for the going back to settings as others have said. Contacted Ford on it and they say reprogramming, replacing or even resetting the module won't remove it and it is nothing to be concerned with. This is absolutely bull**** as their OTA updates are not properly QC tested, ever, despite them saying otherwise. These updates should never cause so many very noticeable and interrupting functionality errors.
 
Reply
Old Feb 16, 2025 | 12:40 PM
  #22  
40Grit's Avatar
40Grit
Thread Starter
|
Cross-Country
5 Year Member
Liked
Loved
Joined: Oct 2017
Posts: 68
Likes: 6
Originally Posted by pkarhoff
Check your codes after this latest round of updates. My telematic control unit module now has a permanent code that says it is unprogrammed. Everything seems to work, save for the going back to settings as others have said. Contacted Ford on it and they say reprogramming, replacing or even resetting the module won't remove it and it is nothing to be concerned with. This is absolutely bull**** as their OTA updates are not properly QC tested, ever, despite them saying otherwise. These updates should never cause so many very noticeable and interrupting functionality errors.
my latest update is 10.1.1
 
Reply
Old Feb 16, 2025 | 12:53 PM
  #23  
pkarhoff's Avatar
pkarhoff
Trojan Pig
5 Year Member
Liked
Top Answer: 1
Joined: Mar 2018
Posts: 134
Likes: 88
From: Southern Arizona
Club FTE Gold Member
I don't mean version of Sync, I mean codes on your modules (errors). The code I am now getting on the Telematic Control Unit Module is U211B that I cannot clear now. Here is a link to Ford's official SSM: Special Service Message 52730 - 2024 Nautilus + Other Models - Diagnostic Trouble Code (DTC) U211B:51 Stored In The TCU After Software Update Or An OTA - Recalls, TSBs & Warranty - Ford Edge Forum
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Every 2026 Ford Engine Explained

 Brett Foote
story-1

10 Ugly Ford Trucks That We Still Kinda Love

 Joe Kucinski
story-2

10 Things Every Truck Owner NEEDS (2026 Edition)

 Michael S. Palmer
story-3

Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

 Verdad Gallardo
story-4

Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

 Joe Kucinski
story-5

2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

 Brett Foote
story-6

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-7

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-8

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-9

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
Old Feb 17, 2025 | 02:05 PM
  #24  
40Grit's Avatar
40Grit
Thread Starter
|
Cross-Country
5 Year Member
Liked
Loved
Joined: Oct 2017
Posts: 68
Likes: 6
Lucky me. Sync just started going back to the settings screen again. My master reset worked for a while.
 
Reply
Old Feb 17, 2025 | 04:12 PM
  #25  
40Grit's Avatar
40Grit
Thread Starter
|
Cross-Country
5 Year Member
Liked
Loved
Joined: Oct 2017
Posts: 68
Likes: 6
Originally Posted by pkarhoff
I don't mean version of Sync, I mean codes on your modules (errors). The code I am now getting on the Telematic Control Unit Module is U211B that I cannot clear now. Here is a link to Ford's official SSM: Special Service Message 52730 - 2024 Nautilus + Other Models - Diagnostic Trouble Code (DTC) U211B:51 Stored In The TCU After Software Update Or An OTA - Recalls, TSBs & Warranty - Ford Edge Forum
Got the same code
 
Reply
Old Feb 18, 2025 | 02:19 PM
  #26  
40Grit's Avatar
40Grit
Thread Starter
|
Cross-Country
5 Year Member
Liked
Loved
Joined: Oct 2017
Posts: 68
Likes: 6
There's got to be a fix or workaround for this. I've reset every module, gone through all the settings, and even checked my current as-builts on Forscan with my OEM as-builts. Master reset SYNC. I'm stumped. And I do have the TCU error also. This update seems like a dud. If i can get this fixed, i'll definately have auto updates turned off forever.
 
Reply
Old Mar 13, 2025 | 06:34 PM
  #27  
golfnujetsfan's Avatar
golfnujetsfan
Cross-Country
Photogenic
Liked
Joined: Oct 2024
Posts: 91
Likes: 52
Originally Posted by 40Grit
There's got to be a fix or workaround for this. I've reset every module, gone through all the settings, and even checked my current as-builts on Forscan with my OEM as-builts. Master reset SYNC. I'm stumped. And I do have the TCU error also. This update seems like a dud. If i can get this fixed, i'll definately have auto updates turned off forever.
I don't think my sync 4 updated as my FordPass says no updates since 11-2024 but today the radio screen went blank/dark after about a mile. I turned the rear camera on for a minute to see if the screen had failed and then everything started working except for when audio and carplay started seizing up intermittently. Just looked and my IPhone just updated last night so I may have found a different culprit. FWIW how do you do a master reset?
 
Reply
Old Mar 13, 2025 | 08:28 PM
  #28  
Tib's Avatar
Tib
Mountain Pass
Community Favorite
Joined: Dec 2024
Posts: 202
Likes: 110
I don't think sync updates show up in the ford pass app. Mine only shows module updates, and I got a screen pop up about the sync update in the truck. I could be wrong, but I do not see the sync update in my fordpass app right now and I know it's gone through.

Master Reset is under the settings in the center console.
 
Reply
Old Mar 14, 2025 | 07:06 AM
  #29  
ZooDad's Avatar
ZooDad
Retired guy fixn stuff
15 Year Member
Liked
Loved
Top Answer: 1
Joined: Mar 2009
Posts: 3,221
Likes: 1,233
From: East TN
Club FTE Gold Member
What sync revision are you on ?

About sync will show revision.

ZooDad
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
2011 F150 5.0
2009 - 2014 F150
4
Mar 2, 2023 09:31 AM
fanatic26
2017 - 2022 Super Duty
7
May 13, 2022 07:01 AM
johnmsch
2015 - 2020 F150
30
Mar 29, 2021 12:14 PM
278broncos
2009 - 2014 F150
4
Dec 21, 2017 08:11 AM
Gr8ful_DeadHead
1997 - 2003 F150
3
Jan 17, 2004 07:08 AM




All times are GMT -5. The time now is 05:54 PM.

story-0
Every 2026 Ford Engine Explained

Here's everything you need to know about every Ford engine available for the 2026 model year.

By Brett Foote | 2026-06-05 12:58:01


VIEW MORE
story-1
10 Ugly Ford Trucks That We Still Kinda Love

Slideshow: 10 ugly Ford trucks that we still kinda love.

By Joe Kucinski | 2026-06-03 09:51:16


VIEW MORE
story-2
10 Things Every Truck Owner NEEDS (2026 Edition)

Slideshow: the best gifts for dads & grads

By Michael S. Palmer | 2026-06-03 15:43:58


VIEW MORE
story-3
Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.

By Verdad Gallardo | 2026-06-03 11:38:36


VIEW MORE
story-4
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

Slideshow: 10 most expensive Ford trucks ever sold on Bring a Trailer.

By Joe Kucinski | 2026-05-27 16:24:34


VIEW MORE
story-5
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

Here's everything that has changed for the latest model year.

By Brett Foote | 2026-05-27 16:17:28


VIEW MORE
story-6
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-7
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-8
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-9
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE