Ford pass changes - some bad
#17
Strange, I just went to the Ford dashboard website and the option to add service records is still available
https://login.ford.com/4566605f-43a7...age_code=en-US
https://login.ford.com/4566605f-43a7...age_code=en-US
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#18
Strange, I just went to the Ford dashboard website and the option to add service records is still available
https://login.ford.com/4566605f-43a7...age_code=en-US
https://login.ford.com/4566605f-43a7...age_code=en-US
Yes I found it. Thanks for posting as I didn’t know that it was there. It was it easy to do it the App.
Bob
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#19
#20
#23
I am just now seeing this. I have been a slow adapter to apps in general. I have always just kept a 3 ring binder and kept up with everything for many years now. When I bought my truck in 2021 I figured I needed to catch up and joins the app world. So with help from my daughter we got the Ford Pass loaded on my phone. It has not been bad and I have logged everything from oil changes filters to even windshield wiper blade replacement. Always tracking everything and taking pictures of my receipts etc. love that I could do that along with even remote starting the truck in cold winter before heading to check cows or work. Yesterday I had a battery failure while on farm so once I picked up the new battery and had it all hooked up I went to log it into the app. Well the app had updated and now I can no longer add my information. I can see my old entries but some of the attached receipts disappeared but at least the entry is still there. Don’t like the app for not allowing me to enter the maintenance I do. I guess maybe I can check out this fuelly app or go back to what has worked since the 80’s when I first started driving and that is a 3 ring binder. Maybe they will fix this. I will probably call when they open back up this week. Maybe they will listen who knows.
#24
When I go to "service history" I can see the services I have entered and the ones performed by a dealer, and I can make a new entry, but I do not see an option for uploading documents; either on the app or web version. I have never been able to upload documents; I just keep the paper version.
#25
When I go to "service history" I can see the services I have entered and the ones performed by a dealer, and I can make a new entry, but I do not see an option for uploading documents; either on the app or web version. I have never been able to upload documents; I just keep the paper version.
#26
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#27
I am just now seeing this. I have been a slow adapter to apps in general. I have always just kept a 3 ring binder and kept up with everything for many years now. When I bought my truck in 2021 I figured I needed to catch up and joins the app world. So with help from my daughter we got the Ford Pass loaded on my phone. It has not been bad and I have logged everything from oil changes filters to even windshield wiper blade replacement. Always tracking everything and taking pictures of my receipts etc. love that I could do that along with even remote starting the truck in cold winter before heading to check cows or work. Yesterday I had a battery failure while on farm so once I picked up the new battery and had it all hooked up I went to log it into the app. Well the app had updated and now I can no longer add my information. I can see my old entries but some of the attached receipts disappeared but at least the entry is still there. Don’t like the app for not allowing me to enter the maintenance I do. I guess maybe I can check out this fuelly app or go back to what has worked since the 80’s when I first started driving and that is a 3 ring binder. Maybe they will fix this. I will probably call when they open back up this week. Maybe they will listen who knows.
go to Apple site and give the version 5 app a 1 star rating and provide comments about lost features..
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#28
Interesting how everyone is having different experiences; great software Ford. I just checked again and my app (Android) has updated since yesterday. I can see the service history including previous owner entries, but can no longer make an entry on the app like I did before. At this point I can still make entries on the web site, wonder how long that will last. I have never been able to upload documents; either app or web. It is junk software; I'll just keep all my paper records; much more comfortable with that.
#29
Actually, I did not install the app. It just decided it needed updated, and did it itself. I never saw anything until I fired it up and saw the new app there. I have rebooted the phone a couple of times since then, and still nothing. Man, I hate it when an app sneaks an update without giving you a chance to say yay or nay, and even worse, no way to undo it. C'mon Ford...
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#30
Actually, I did not install the app. It just decided it needed updated, and did it itself. I never saw anything until I fired it up and saw the new app there. I have rebooted the phone a couple of times since then, and still nothing. Man, I hate it when an app sneaks an update without giving you a chance to say yay or nay, and even worse, no way to undo it. C'mon Ford...
I've never seen a stock phone come with the FordPass app pre loaded.
As far as updates... that's part of your phone settings, not Ford's fault.
If you have your apps set to auto update and don't like that, you need to change your settings.
I'm on Android and in the Play Store, it shows an app update is available but I have my app, auto updates turned off and choose when I want to update.
It may get to a point where the old app won't load and one would have no choice but to update but that's different than auto updating.