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Backup camera issue

Old Apr 26, 2024 | 07:40 PM
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Backup camera issue

After having my 2019 F-150 in for repairs on the cam phasers, My backup camera is not showing the "guide lines" and does not switch to the downward looking camera to see the hitch. The "+" is on the screen and when I touch it, the display doesn't change to the downward view. I have gone into the settings and selected the option for the "guide" lines, but it does not display them.
Any thoughts?
 
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Old Apr 28, 2024 | 08:44 AM
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I'd start by resetting the display.

https://www.ford-trucks.com/forums/1...avigation.html

Make sure you mention it to the shop the did the work. Especially if the reset clears the problem.
 
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Old Apr 28, 2024 | 10:50 AM
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Did they lift the cab to do the phasers? Disconnecting/reconnecting the various cab-to-chassis connectors could be part of the problem.
 
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Old Apr 29, 2024 | 10:45 AM
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Originally Posted by Olds64
I'd start by resetting the display.

https://www.ford-trucks.com/forums/1...avigation.html

Make sure you mention it to the shop the did the work. Especially if the reset clears the problem.

Tried that and didn't make any difference. Thanks for the idea though!
Also did an update on Sync, still no difference. Updated to Version 3.4 Build 23188_Product.

Calling the dealer now...

Attached is a pic of the backup camera when normal and when "zoomed" to look down...


 
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Old Apr 29, 2024 | 10:48 AM
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Originally Posted by GlueGuy
Did they lift the cab to do the phasers? Disconnecting/reconnecting the various cab-to-chassis connectors could be part of the problem.
To the best of my knowledge, they didn't lift the cab.
 
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