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iPhone, Sync, Apple CarPlay Resource/Info Thread

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Old Apr 28, 2024 | 07:23 AM
  #16  
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I've got two first-world problems I'm looking for help with:

1) When listening to music during navigation the music volume does not decrease when Siri speaks directions. Every other vehicle I've been in either lowers the volume of the music or stops it entirely when a navigation prompt happens.

2) I have to turn up the phone volume pretty high in order to hear clearly on calls. Then, the next time the phone rings in the truck it blows my eardrums out it's so loud. Is there a way to control the ringtone volume separate from the call volume?
 
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Old Apr 28, 2024 | 08:13 AM
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Originally Posted by Grahambowski
I've got two first-world problems I'm looking for help with:

1) When listening to music during navigation the music volume does not decrease when Siri speaks directions. Every other vehicle I've been in either lowers the volume of the music or stops it entirely when a navigation prompt happens.

2) I have to turn up the phone volume pretty high in order to hear clearly on calls. Then, the next time the phone rings in the truck it blows my eardrums out it's so loud. Is there a way to control the ringtone volume separate from the call volume?
1. I’ll have to look into this later.
2. Separate volume control, have someone call you and while it’s ringing, turn the volume using the radio volume control, then answer the call, and once connected and talking to the person, repeat adjusting the talking volume level. At least this is how it works on my 2024.

 
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Old Apr 28, 2024 | 09:40 AM
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Originally Posted by Member No. 1
1. I’ll have to look into this later.
2. Separate volume control, have someone call you and while it’s ringing, turn the volume using the radio volume control, then answer the call, and once connected and talking to the person, repeat adjusting the talking volume level. At least this is how it works on my 2024.
No luck on #2. I just tried it and both the ringtone and the call volume show up as "Phone Volume". An interesting side note is that my ringtone plays through the truck even when the phone is set to silent with the switch on the side.
 
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Old Apr 28, 2024 | 08:12 PM
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Originally Posted by andrew8406
This could be the voice prompt volume, or you might have it turned off in the maps app. Set a destination. Then, touch on the map and there’s a button off to the right that is probably set to alerts only or something similar. Change that to all alerts. If I go outside I’ll try to get some screenshots.

Something else you can try… If you can hear Siri speak to confirm stuff, it might not be this, but that volume is separate from other volumes. Get her to speak, then quickly adjust the volume ****. That will adjust the voice prompt volume. To do this, turn on the voice prompts, and she should reiterate what the next step is. While she’s talking, even if you can’t hear her, turn the volume up. It only works while she’s talking.
I *Think* I did something along these lines, and she's talking to me again! thanks for sending in the right direction!
 
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Old Apr 28, 2024 | 08:37 PM
  #20  
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Originally Posted by andrew8406
This could be due to wifi bands being used. For example, if the truck is using 5ghz (I haven't looked yet) and your home wifi is as well... it may be able to only use one at a time. Perhaps the Ram uses 5 and the home is 2.4? Or vise versa. And the Ford could be using the same one as the house.

This is all just a guess at this point, but I may be able to investigate further this weekend. I can turn some band steering on in my home network to see if I can make it work with both at the same time. Honestly, I have the in vehicle hotspot that would sometimes be nice to use at the same time as CarPlay, but I haven't looked into getting that to work yet, but could be a similar issue. My kids use it with their iPads, but in areas where my phone has limited signal, I could see it being useful.
I played around with this over the weekend. I switched the car wifi from 5ghz to 2.4ghz and tried to connect... No luck. That said, connecting to CarPlay via USB will allow you to connect to wifi. I'll keep looking into it as this seems like an Apple thing vs a technical limitation. It could also be a feature flag on the Ford system they have turned off.
 
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Old Apr 29, 2024 | 02:14 PM
  #21  
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I have a 23 F250 and my wife has a 21 Bronco both with sync 4 and both are a problem. If we use carplay, pandora, apple music it will quite often not load and it is common that the whole system locks up. On my F250 if I restart the car, like gas station, with the phone either near or connected to the truck nothing will communicate. I have installed updates, turned off truck wifi, tried different start up routines, removed and reinstalled, and nothing. To make things worse you cannot go through the sync app menu and connect. Sometimes I turn my phone off and restart and it will connect. Now my system (both vehicles) will just disconnect and reconnect. I wonder how these systems will operate for those who run their vehicles into the ground. I think they will become unsupported and un-usable after 10 years.

 
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Old Apr 30, 2024 | 07:53 AM
  #22  
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Originally Posted by Grahambowski
When listening to music during navigation the music volume does not decrease when Siri speaks directions. Every other vehicle I've been in either lowers the volume of the music or stops it entirely when a navigation prompt happens.
Did some extensive searching over the last few days and the internet is filled with people in my same position and people in the opposite position. Seems like half of them can't get the music to lower during spoken directions and the the other half don't like that the music completely stops during spoken directions. I'll try and take a deep dive into various settings on the phone and within Sync tonight and see if I can't come up with something. One setting I did see on the phone under Settings-Maps-Spoken Directions is "Voice Volume". Some have said that the music volume behaves differently at Soft, Normal, and High settings. Another setting in the same place is "Directions Pause Spoken Audio". This will pause podcasts during spoken directions so you don't miss anything. I can confirm that this is working as advertised.
 
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Old Apr 30, 2024 | 09:28 AM
  #23  
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Originally Posted by andrew8406
I played around with this over the weekend. I switched the car wifi from 5ghz to 2.4ghz and tried to connect... No luck. That said, connecting to CarPlay via USB will allow you to connect to wifi. I'll keep looking into it as this seems like an Apple thing vs a technical limitation. It could also be a feature flag on the Ford system they have turned off.
You absolutely can connect to wifi and carplay at the same time if using USB. You cannot use wireless carplay and wifi at the same time. Wireless means exactly what it says, using no wires.
 
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Old Apr 30, 2024 | 05:05 PM
  #24  
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After some messing around it seems that if the audio volume is set to the same level or above the prompt volume then the music will lower during a navigation prompt and raise once the prompt is finished. the "Voice Volume" setting on the phone does have an effect on the prompt volume during CarPlay and if it is set to soft or normal you will probably never set your audio volume higher than your prompt volume. So, the best I could do was set the voice volume on the phone to high. Even then I had my audio volume at the same level or one level lower than the prompt volume. I guess it is what it is. I'll have to see if the prompts are much louder in my other vehicle now.
 
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Old Apr 30, 2024 | 07:33 PM
  #25  
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Have a 23' F350 Lariat Ultimate. When my iPhone 11 connects to the truck using Carplay, it often will not fill the entire 12" screen. The iPhone connects without any issues each time I start the truck but about a third of the time the 12" screen only fills about a third of the screen. Turn the iPhones Carplay off then back on and it fills the entire 12" truck screen. Had the IPC module recall replaced the first of the year and ever since this problem appeared. Any solution that anyone knows about?
 
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Old May 16, 2024 | 04:19 AM
  #26  
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FordPass - Old vs New

So a few days ago, I receive notice that the FordPass app was updated and as @andrew8406 mentioned in this post, FordPass that the new updated app appears to be a beta version.
I gave it a try, as a plus you don't have to uninstall the old app, only restart FordPass. You can switch back anytime, again nothing to uninstall/install.
First impression, I like the new layout, seems more polished.
Some of the features are missing from the new app, again this could be because its a beta version. One I saw was the the option to control Zone lighting.
I've been going back and forth between the two, and each time giving feed back with the hopes Ford implements changes
and restore some of the missing features.
From @andrew8406 :
When you swap from the new to the old, it asks for feedback.
I submitted the missing features as feedback.

Give it a try, the more feed back Ford receives, the better the app will be for us users.

I will add, that when you use the new app, the iWatch app is also updated. Since the key fob doesn’t give feedback (2024 it was removed) I use my iWatch to remote start the truck. Slide to start vs hold and you get both tactile and sound feedback that the truck has started.


New iWatch app Slide vs push and hold to start.



Truck remotely started from iWatch app



I know, stopping on the way home tonight!
 
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Old May 16, 2024 | 06:11 AM
  #27  
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I thought part of my "when it feels like it" CarPlay connecting was due to the phone auto connecting to the truck's modem, and the 3 months or 3 GB that Ford supplies being exhausted. I got into the iPhone wifi settings and clicked Forget This Device. Then CarPlay seemed to connect easily. 2 or 3 times. Now it's back to the same old randomness. Sometimes it connects, sometimes not and I cannot pin down a reason.
I don't know if it's an Apple issue or a Ford issue. As stated somewhere previously the $229 BOSS Audio unit that I installed in my beater connects wirelessly every single time to CarPlay. Very frustrating.
 
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Old May 16, 2024 | 08:31 AM
  #28  
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Originally Posted by andrew8406
I played around with this over the weekend. I switched the car wifi from 5ghz to 2.4ghz and tried to connect... No luck. That said, connecting to CarPlay via USB will allow you to connect to wifi. I'll keep looking into it as this seems like an Apple thing vs a technical limitation. It could also be a feature flag on the Ford system they have turned off.
Originally Posted by Poncho450
I thought part of my "when it feels like it" CarPlay connecting was due to the phone auto connecting to the truck's modem, and the 3 months or 3 GB that Ford supplies being exhausted. I got into the iPhone wifi settings and clicked Forget This Device. Then CarPlay seemed to connect easily. 2 or 3 times. Now it's back to the same old randomness. Sometimes it connects, sometimes not and I cannot pin down a reason.
I don't know if it's an Apple issue or a Ford issue. As stated somewhere previously the $229 BOSS Audio unit that I installed in my beater connects wirelessly every single time to CarPlay. Very frustrating.

I stated early in this post that you cannot use wireless carplay (wifi projection) and using wifi for data at the same time. Your phone can only connect to one wifi source at a time. If you want to use car play and wifi at the same time, you have to use wired (usb) car play.
 
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Old May 16, 2024 | 09:01 AM
  #29  
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Originally Posted by cmk1
I stated early in this post that you cannot use wireless carplay (wifi projection) and using wifi for data at the same time. Your phone can only connect to one wifi source at a time. If you want to use car play and wifi at the same time, you have to use wired (usb) car play.
I did a few screen shots showing this. Look at post number 14 in this thread.
 
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Old May 16, 2024 | 02:24 PM
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Originally Posted by cmk1
I stated early in this post that you cannot use wireless carplay (wifi projection) and using wifi for data at the same time. Your phone can only connect to one wifi source at a time. If you want to use car play and wifi at the same time, you have to use wired (usb) car play.
Then why does it often connect wirelessly on it's own when the phone has been set to forget Ford's modem and does not log in to it? I don't really have any reason to connect to the truck wifi.
SYNC 4 troubleshooting tips does indeed say to not connect to the vehicle's hotspot while using CarPlay. Maybe I could just turn wifi off on the phone if I'm in the truck to ensure no "accidental" connection even though the phone is set to forget the truck hotspot.
 
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