The 450’s with the 7.3L gas motors had a problem with the fuse box, can’t find a link.

 

I had this same issue with my 2020 7.3 gasser with 7800 miles. Two different dealerships had my truck for roughly two months each and could not figure it out. I sold it back to the dealer and ordered the exact same truck as a diesel. The service manager told me they sold the 2020 truck the following week and it came back under warranty after the motor failed. Hopefully they can figure out your issue.

 

Do you mean the lids that leaked cause that was redesigned in 2022?

 

Dang, not what I am looking to hear. I dropped diesel for various reasons and have been good with this truck so I hope they figure it out.

 

What ended up happening is the dealer could not start it so it had to be towed into the shop. They hooked up some sort of tank directly to the fuel rail and were able to start it. I guess it is a fuel rail/injector cleaner setup. Dude tried to tell me that maybe some ethanol buildup was in the rail or injectors causing the issue, which could be true I suppose. I never use the 15% ethanol gas or anything like that but he was insinuating that was the case. So I pointed out that there are quite a few parts and pieces between the fuel tank and the fuel rail and would not take it if all they did was run injector cleaner through it. I could tell he knew that his explanation was bull so they "talked to the warranty coordinator and the top mechanic" and ended up replacing the fuel pump. Paperwork said the pump was bleeding off pressure after 20 minutes. The guy at the service desk is shady so I don't know if that is something for Ford to cover the warranty or a fact. Time will tell if that is the case.

I called ESP for a tow, granted it was bad weather and all the tow shops were swamped with cars off the road everywhere but after the initial call I never heard a thing so I had to do roadside through my insurance. They had someone the next morning. Ironically, both were using the same third party company and I got better service through my insurance.

 

Well, if they were able to start it by pressurizing the fuel rails with their injector flush machine, then it pretty much has to be the pump in the tank.
So, you get a bonus of freshly flushed injectors along with the repair.
They should have just put a pressure test gauge on it, that is what I would have done, much simpler way to test the pump.
Now, base warranty would only cover the pump for 3/36, but if you have the ESP extended, then it should be covered by that.
How long are they going to make you wait for the new pump install?

 

be careful you can ruin your map sensor that way...

 

On the first and second trip they said fuel pressure was good. That does not mean there is enough fuel volume moving through the system. I got it back yesterday afternoon. Total about a week and a half.

Overall, not great service from the dealership or ESP (towing with the ESP). Dealership had no way to tow. My wife was stuck at home for three days since there was apparently no loaner of any type available. Finally
got a 1.5L escape.

 

The "loaner" program is a joke. I dropped my truck off for 5 things and the dealer told me they needed 2 days to diagnose my trans leak. I asked about a loaner and they said IF one is available I can get one once they start actual repair work. 4 of the 5 items are 4 hour or less jobs. They could have started working on the truck right away (which they did) but they purposefully left the transmission leak for last. They had my truck for 6 total days because they're closed Sunday. Was told it would be done Saturday but I kept calling all day and no one ever answered the phone or returned my 2 voice-mails. Monday morning I called and they told me they still had some stuff to button up on it and I said to call me immediately when its ready cause I've been without my only vehicle besides my E-bike for almost a week at this point. They told me there were no loaners if it didn't get done. I said "There isn't going to be a doesn't get it done without a loaner".

They drove my truck 62 miles according to FordPass and parked it. I called an hour after it was parked and no one answered so I left a voice-mail. At 4pm I called as I was getting a ride to the dealer 40 miles away and no one answered so I just showed up. 2 service advisors just standing there stapling stacks of papers together and between the 2 of them they couldn't find my keys, the paperwork or the tech who was working on it. None of those 3 things were in the same place either. The truck was done but they just went into the next job and didn't do anything to close out my truck. It was done at 1. They denied my crank seal and my master cylinder leaks because they said it is just wet not dripping. I think they were too busy and just trying to get through as many vehicles as possible because they're booked solid for over a month.

 

any other places you can take it? I would try not to use them again.

 

A little off topic, but doesn’t anyone have a good relationship with their local Ford service department manager. I’ve been using the same dealer for years and have gone to the service manager with various questions etc. He has always been receptive and courteous. Highly recommended by me. We have bought more than one car from them and also have a good relationship with at least one of the salesman.

 

I use one that is 20 miles away, Good place and the service and advisors are great. they did have one that was not so good. I told them, she is gone.

Local dealer in town, 6 miles away is worthless.