Notices
2017 - 2022 Super Duty The 2017-2022 Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab
Sponsored by:
Sponsored by: CARiD

Crazy service appt options

Thread Tools
 
Search this Thread
 
Old Jan 13, 2024 | 11:53 AM
  #1  
speakerfritz's Avatar
speakerfritz
Thread Starter
|
Hotshot
10 Year Member
Community Builder
Community Influencer
Liked
Joined: Jul 2013
Posts: 14,266
Likes: 2,187
Crazy service appt options

More than 30 days out

and it’s typically a drop off …usually 10 day turn around time.

Simple reflash .

live in nyc…

phooy


 
Reply
Old Jan 13, 2024 | 11:58 AM
  #2  
Bruski.'s Avatar
Bruski.
Mountain Pass
Liked
Joined: Aug 2023
Posts: 103
Likes: 78
From: City of oranges
That sucks, I just scheduled my rear camera recall and they were only out 3 days and they told me I could sit and wait during appt.
 
Reply
Old Jan 13, 2024 | 12:03 PM
  #3  
speakerfritz's Avatar
speakerfritz
Thread Starter
|
Hotshot
10 Year Member
Community Builder
Community Influencer
Liked
Joined: Jul 2013
Posts: 14,266
Likes: 2,187
Originally Posted by Bruski.
That sucks, I just scheduled my rear camera recall and they were only out 3 days and they told me I could sit and wait during appt.

that’s great.

 
Reply
Old Jan 13, 2024 | 12:09 PM
  #4  
Bruski.'s Avatar
Bruski.
Mountain Pass
Liked
Joined: Aug 2023
Posts: 103
Likes: 78
From: City of oranges
The not so great thing is he said they plug into my truck and the info goes to big brother
 
Reply
Old Jan 13, 2024 | 12:11 PM
  #5  
RLXXI's Avatar
RLXXI
Lead Driver
Community Influencer
Liked
Loved
Community Favorite
Joined: Nov 2020
Posts: 7,128
Likes: 1,945
From: Sportsman's Paradise
Originally Posted by Bruski.
The not so great thing is he said they plug into my truck and the info goes to big brother
If you consider Ford tech support big brother, you might not be in the right country.
 
Reply
Old Jan 13, 2024 | 12:14 PM
  #6  
RLXXI's Avatar
RLXXI
Lead Driver
Community Influencer
Liked
Loved
Community Favorite
Joined: Nov 2020
Posts: 7,128
Likes: 1,945
From: Sportsman's Paradise
Originally Posted by speakerfritz
More than 30 days out

and it’s typically a drop off …usually 10 day turn around time.

Simple reflash .

live in nyc…

phooy
Try a different dealer, they are all independent shops, not one of them being owned or operated by FOMOCO.
 
Reply
Old Jan 13, 2024 | 12:16 PM
  #7  
Bruski.'s Avatar
Bruski.
Mountain Pass
Liked
Joined: Aug 2023
Posts: 103
Likes: 78
From: City of oranges
Originally Posted by RLXXI
If you consider Ford tech support big brother, you might not be in the right country.
Just going off what the service advisor said, he made is seem as it was the government.
 
Reply
Old Jan 13, 2024 | 12:19 PM
  #8  
SARDiverDan's Avatar
SARDiverDan
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Oct 2011
Posts: 2,883
Likes: 776
From: SoCal/Wyoming
Call various local Ford dealerships and see if they offer a mobile service for that type of repair. I had a local dealership send a technician to my house when I had my 20E07 recall done.
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

10 Things Every Truck Owner NEEDS (2026 Edition)

 Michael S. Palmer
story-1

Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath

 Verdad Gallardo
story-2

Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

 Joe Kucinski
story-3

2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

 Brett Foote
story-4

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-5

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-6

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-7

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-8

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-9

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
Old Jan 13, 2024 | 01:22 PM
  #9  
RLXXI's Avatar
RLXXI
Lead Driver
Community Influencer
Liked
Loved
Community Favorite
Joined: Nov 2020
Posts: 7,128
Likes: 1,945
From: Sportsman's Paradise
Originally Posted by Bruski.
Just going off what the service advisor said, he made is seem as it was the government.
Service writers are nothing more than secretaries, most of them don't know Jack Schit. My old dealer went thru them like candy. When the tech connects to Ford's network, its strictly for diagnostic and other service items like reprogramming.
 
Reply
Old Jan 13, 2024 | 01:34 PM
  #10  
JayCarver's Avatar
JayCarver
Laughing Gas
5 Year Member
Liked
Loved
Community Favorite
Joined: Jul 2020
Posts: 1,069
Likes: 283
That’s unfortunate. North west Canada here and I called Monday morning, dropped off the next day and had parts ordered that day. Two days for the parts, 1 day for the repair and picked it up Friday morning.
 
Reply
Old Jan 13, 2024 | 01:47 PM
  #11  
Ltngdrvr's Avatar
Ltngdrvr
Lead Driver
20 Year Member
Liked
Loved
Top Answer: 5
Joined: Nov 2005
Posts: 8,466
Likes: 4,959
Originally Posted by speakerfritz
More than 30 days out

and it’s typically a drop off …usually 10 day turn around time.

Simple reflash .

live in nyc…

phooy

Did you just try this online or on the app???
I bet if you CALLED the dealer, they will have an opening sooner, or offer a remote repair service.
 
Reply
Old Jan 13, 2024 | 02:01 PM
  #12  
HDGuy23's Avatar
HDGuy23
Mountain Pass
Photogenic
Liked
Loved
Community Favorite
Joined: Dec 2023
Posts: 169
Likes: 61
Don't feel bad... bought my 23 new on Dec 2nd. When I bought it new off the lot it had a piece of rubber seal that goes in-between the bumper, grill, and fender that kept popping out at interstate speeds. Dealer orders the part along with my bedcover and all-weather mats. Almost a month later dealer gets the rubber part and called me for service. They put it on and sent me on my way. Mind you only have 800 miles on it at that time. Not to mention they said my bedcover was in but really wasn't and it's on a backorder. Floor mats came in though.

Got the truck home and was wiping greasy fingerprints off the grill and noticed the grill was loose on the right bottom corner. Called the dealer and they said bring it back up and we'll check it. Service manager comes to get me and says I need to show you something. So, I walked back with him, and he says this is why it's loose.

The grill attaches to the headlight with a plastic tab on the headlight. The technician broke that tab off my headlight and sent me home without saying anything to me. Not only that but he put a small probably a little less than 1/2" scratch in the top of the fender all the way down to the metal. Didn't tell anyone. I mean I guess it could've been an accident and I get that too so what do you do lol.

The headlight is on nationwide back order of course with 0 available so the Service Manager is calling his rep and trying to get something quick. It doesn't affect anything, and you really can't tell unless you see that corner poked out.

They are going to try a professional paint guy that does touchups for the paint and if I'm not happy they'll paint the fender for me... which I wouldn't want sighhhh... I hate the thoughts of getting a fender sprayed because it wouldn't match 100% and who knows how it'd hold up in the future. Also found a factory paint defect in the rear driver door that you can't see or feel unless the light hits it just right and you're looking down the side of the truck. Gonna leave that alone too since I don't want a door painted.

What luck lol
 
Reply
Old Jan 13, 2024 | 02:24 PM
  #13  
OBS460's Avatar
OBS460
Logistics Pro
Shutterbug
Loved
Community Favorite
Top Answer: 1
Joined: May 2022
Posts: 4,285
Likes: 2,416
From: Everywhere and nowhere
Originally Posted by HDGuy23
Don't feel bad... bought my 23 new on Dec 2nd. When I bought it new off the lot it had a piece of rubber seal that goes in-between the bumper, grill, and fender that kept popping out at interstate speeds. Dealer orders the part along with my bedcover and all-weather mats. Almost a month later dealer gets the rubber part and called me for service. They put it on and sent me on my way. Mind you only have 800 miles on it at that time. Not to mention they said my bedcover was in but really wasn't and it's on a backorder. Floor mats came in though.

Got the truck home and was wiping greasy fingerprints off the grill and noticed the grill was loose on the right bottom corner. Called the dealer and they said bring it back up and we'll check it. Service manager comes to get me and says I need to show you something. So, I walked back with him, and he says this is why it's loose.

The grill attaches to the headlight with a plastic tab on the headlight. The technician broke that tab off my headlight and sent me home without saying anything to me. Not only that but he put a small probably a little less than 1/2" scratch in the top of the fender all the way down to the metal. Didn't tell anyone. I mean I guess it could've been an accident and I get that too so what do you do lol.

The headlight is on nationwide back order of course with 0 available so the Service Manager is calling his rep and trying to get something quick. It doesn't affect anything, and you really can't tell unless you see that corner poked out.

They are going to try a professional paint guy that does touchups for the paint and if I'm not happy they'll paint the fender for me... which I wouldn't want sighhhh... I hate the thoughts of getting a fender sprayed because it wouldn't match 100% and who knows how it'd hold up in the future. Also found a factory paint defect in the rear driver door that you can't see or feel unless the light hits it just right and you're looking down the side of the truck. Gonna leave that alone too since I don't want a door painted.

What luck lol
The paint on these new trucks is so thin it's ridiculous. You look at the clear coat and you can scratch through into the paint.
 
Reply
Old Jan 13, 2024 | 05:56 PM
  #14  
RandyinTN's Avatar
RandyinTN
Fleet Mechanic
5 Year Member
Liked
Loved
Community Favorite
Joined: Jun 2018
Posts: 1,463
Likes: 537
From: Wasilla, AK
The lane assist went out in my 2021 GMC about 6 months ago. Dealer claims they are still waiting on parts. Yet new GMC trucks are still being built with lane assist.
Figure that one out
 
Reply
Old Jan 13, 2024 | 06:03 PM
  #15  
RLXXI's Avatar
RLXXI
Lead Driver
Community Influencer
Liked
Loved
Community Favorite
Joined: Nov 2020
Posts: 7,128
Likes: 1,945
From: Sportsman's Paradise
Originally Posted by HDGuy23
They are going to try a professional paint guy that does touchups for the paint and if I'm not happy they'll paint the fender for me... which I wouldn't want sighhhh... I hate the thoughts of getting a fender sprayed because it wouldn't match 100%
With the technology they have these days, they can match it EXACTLY. When I swapped out the grill on my truck after it was between 5-7 y/o, the guy came out with a computerized device and attached it to my truck, waited a few secs and he said "Got it" and went back inside as he explained the tool he used. The new grill and new paint matched the 5-7 y/o paint perfectly. I'd rather have it painted than touched up as unless it's done by a pro, chances are you'll be able to tell.
 
Reply



All times are GMT -5. The time now is 12:55 AM.

story-0
10 Things Every Truck Owner NEEDS (2026 Edition)

Slideshow: the best gifts for dads & grads

By Michael S. Palmer | 2026-06-02 21:45:57


VIEW MORE
story-1
Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath

Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.

By Verdad Gallardo | 2026-05-30 18:33:59


VIEW MORE
story-2
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

Slideshow: 10 most expensive Ford trucks ever sold on Bring a Trailer.

By Joe Kucinski | 2026-05-27 16:24:34


VIEW MORE
story-3
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

Here's everything that has changed for the latest model year.

By Brett Foote | 2026-05-27 16:17:28


VIEW MORE
story-4
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-5
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-6
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-7
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-8
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-9
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE