Customer Satisfaction Program 22L03
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Cross-Country
Joined: Apr 2021
Posts: 97
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From: Canyon Lake
Customer Satisfaction Program 22L03
Received a letter today informing me that Ford is providing a $100 credit for the 2021-22 SD with the 7.3 because the engine overstated the horsepower by 15 and RPM by 150. It's only good for the original purchaser. Anyone else received this? Think it might be negotiable? Cheers
Lead Driver
Joined: Dec 2020
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Lead Driver
Joined: Oct 2014
Posts: 5,940
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From: NY/Canada border
I got a letter yesterday and I've never owned or purchased any of the vehicles named in the letter, only F 250 and 350 pickup trucks.
Laughing Gas
Joined: Apr 2021
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From: Middle TN
Tuned
Joined: May 2021
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Likes: 214
I got the letter
'22 F350 here. I scanned the code, registered, and now apparently (in 4-6 weeks) receiving a check for $100.
It is a bit confusing as the letter includes my VIN, however "Pickup" is not included in the vehicles listed, i.e. only Chassis Cab, Motor home, Step Vans, Medium duty....
IIRC the 7.3L for those models was slightly detuned as compared to the pickup version. Weird!
It is a bit confusing as the letter includes my VIN, however "Pickup" is not included in the vehicles listed, i.e. only Chassis Cab, Motor home, Step Vans, Medium duty....
IIRC the 7.3L for those models was slightly detuned as compared to the pickup version. Weird!
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Lead Driver
Joined: Oct 2014
Posts: 5,940
Likes: 1,355
From: NY/Canada border
But there is a link on the site where one can input your VIN for lost PIN. So I did that. Supposedly another will come by mail if the VIN is eligible.
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22L03
I have a 2021 E450 cutaway (RV) and I also received that letter. $300. I received the check and deposited it. It has just been returned, reason "REFER TO MAKER".
I tried calling Ford, office closed. Went to Owner.ford.com. I chatted with a person who gave me a telephone # to call 800-444-331. This is the motorhome CAC. She referred me to another number which is the number for recalls. They don't have this Special Field Action 22L03 in their database. Went back to the Motorhome CAC. Referred bac to Owner.ford.com. Right back where I started. You could probably here me scream.
I tried calling Ford, office closed. Went to Owner.ford.com. I chatted with a person who gave me a telephone # to call 800-444-331. This is the motorhome CAC. She referred me to another number which is the number for recalls. They don't have this Special Field Action 22L03 in their database. Went back to the Motorhome CAC. Referred bac to Owner.ford.com. Right back where I started. You could probably here me scream.
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