New cluster programming fixes couple things and new features
Mountain Pass
Joined: Jul 2018
Posts: 106
Likes: 89
Took in my 2023 for the panel cluster recall and dealer told me that what they do is tear the dash down to access the module. If the module is defective or needs to be replaced, they put everything back together, give me my truck back and order the replacement. To be installed at a later date.....when they will tear the dash down again to access and replace. Why wouldn't they have a module in inventory? Or decline the recall appointment for a later date?
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
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More Turbo
Joined: Sep 2019
Posts: 571
Likes: 56
Took in my 2023 for the panel cluster recall and dealer told me that what they do is tear the dash down to access the module. If the module is defective or needs to be replaced, they put everything back together, give me my truck back and order the replacement. To be installed at a later date.....when they will tear the dash down again to access and replace. Why wouldn't they have a module in inventory? Or decline the recall appointment for a later date?
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
5th Wheeling
Joined: Dec 2022
Posts: 42
Likes: 12
From: Western Montana
Took in my 2023 for the panel cluster recall and dealer told me that what they do is tear the dash down to access the module. If the module is defective or needs to be replaced, they put everything back together, give me my truck back and order the replacement. To be installed at a later date.....when they will tear the dash down again to access and replace. Why wouldn't they have a module in inventory? Or decline the recall appointment for a later date?
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
Seems like Ford loves to spend money and time on recalls so they can re-coup the cost on next year's model price increases.
Fleet Mechanic
Joined: Dec 2016
Posts: 1,817
Likes: 543
From: Florida
As an aside, I did notice that my cluster was better aligned in the dash so that none of the gear indicators were covered by the bottom trim ring. Previously, about the bottom 25-30% of the letters/numbers were covered by the trim.
Fleet Mechanic
Joined: Dec 2016
Posts: 1,817
Likes: 543
From: Florida
Yesterday, I had some time to mess around in the cluster while I was waiting in the truck for my son to come out. I scrolled through all the menus and didn't notice much difference, if any at all. However, I did notice that my engine hours had been reset to zero after the recall. I didn't think to check it since my mileage was correct when I picked up the truck, but since I'll be taking the truck back in soon for a couple of warranty items that still aren't corrected, I'll inquire then.
Just some FYI for folks to check when having the recall done.
Just some FYI for folks to check when having the recall done.
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1st Gear
Joined: Feb 2024
Posts: 1
Likes: 0
Thats cool they did it in your driveway! LOL Did the miles on your screen match what they were when the procedure started? I gained 200 miles back when they did mine. My odo was 7719 when I dropped it off and was 7588 when I picked it up. They sent a video of mine being done and I didn't look to close. lol Like yours there were pieces everywhere and my speakers didn't work when I got it back but it was an easy fix.
Last edited by b00mph; Feb 2, 2024 at 08:35 PM.
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