Blown Engine 6.7 HO
Lead Driver
Joined: Feb 2005
Posts: 7,937
Likes: 2,651
From: The Great State of Texas
Basic communication can go along ways with good customer service.
Cargo Master
Joined: Apr 2021
Posts: 2,581
Likes: 1,661
From: NW Wyoming USA
They don’t have to be nice anymore. They got your money and now they’ll get paid by Ford to do the warranty work.
7th Gear
Joined: Oct 2024
Posts: 7
Likes: 2
Another new 6.7 HO diesel blown
Bought a new 2024 Lariat Ultimate Superduty with the HO 6.7. Drove it home from the dealership and ran a few errands to get paint protection film in critical areas and a ceramic coating applied and break in the truck. Headed out on holiday a few weeks later. At 1300 km, yes 1300 km, the engine camshaft failed. New motor being installed but three weeks have passed. No offers for rebates, loss of use compensation, or a replacement truck, just silence. Ford seems to expect that I am going to be happy paying full price for a rebuilt/remanufactured truck with likely a host of ongoing issues related to removing the cab and reinstalling virtually every important system on a (new?) engine, not to mention reconnecting every wire in the truck. Anybody ever get a new replacement truck, or a fair rebate for accepting a rebuilt truck in place of factory new? Lifelong Ford guy, but this is enough to make me look elsewhere for a truck.
Tuned
Joined: Sep 2020
Posts: 350
Likes: 99
From: Huntsville
Man…this thread is so troubling to read. Feel really horrible for you guys. A month ago I flew from Huntsville, AL to Colorado Springs, CO to pick up a used ‘23 F350 HO. It had 15K miles o it. No problems yet, so hopefully it’s past any “break in” period where anything like this would occur. Wish you guys the best at getting your trucks replaced.
Fleet Mechanic
Joined: Jun 2018
Posts: 1,463
Likes: 537
From: Wasilla, AK
Bought a new 2024 Lariat Ultimate Superduty with the HO 6.7. Drove it home from the dealership and ran a few errands to get paint protection film in critical areas and a ceramic coating applied and break in the truck. Headed out on holiday a few weeks later. At 1300 km, yes 1300 km, the engine camshaft failed. New motor being installed but three weeks have passed. No offers for rebates, loss of use compensation, or a replacement truck, just silence. Ford seems to expect that I am going to be happy paying full price for a rebuilt/remanufactured truck with likely a host of ongoing issues related to removing the cab and reinstalling virtually every important system on a (new?) engine, not to mention reconnecting every wire in the truck. Anybody ever get a new replacement truck, or a fair rebate for accepting a rebuilt truck in place of factory new? Lifelong Ford guy, but this is enough to make me look elsewhere for a truck.
Lead Driver
Joined: Feb 2022
Posts: 7,968
Likes: 4,043
I got some back room information on why the HO engines have been failing. Apparently the water cooled turbo had leaks that got into the intake and caused hydro lock. He said the majority of bad HO engines came in with a busted piston.
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Logistics Pro
Joined: May 2021
Posts: 4,005
Likes: 2,329
Dang it, so much for people's optimism that the HO has beefier cooling components to handle the extra power.
Lead Driver
Joined: Feb 2005
Posts: 7,937
Likes: 2,651
From: The Great State of Texas
The HO doesn't have beefier cooling, but rather additional cooling on the intake air charge to make more power.
4wd Low
Joined: Oct 2024
Posts: 14
Likes: 6
S Warranty means nothing if replacement parts aren’t readily available.
It’s a damn joke and the only thing we can do about it is just stop buying the products. If these big corporations don’t take care of their customer base, we do actually have the power of our wallets to close to them and ultimately take care of them. Look at Bud Light and what negative effect it had in just one week. The same for the auto industry would be huge real fast. Way more money involved per unit
It’s a damn joke and the only thing we can do about it is just stop buying the products. If these big corporations don’t take care of their customer base, we do actually have the power of our wallets to close to them and ultimately take care of them. Look at Bud Light and what negative effect it had in just one week. The same for the auto industry would be huge real fast. Way more money involved per unit
A Dealer tried to sell me an Extended Warranty for $6500 when they KNEW they could not fulfil the warranty due to parts shortages.
A Dealer dignosed a bad muffler on my 250 (new- bad weld inside, rattling on light acceleration) and a YEAR later, no exhaust parts.
2.) THis happened with Honda. IIRC, a Lawyer organized or prompted Honda owners to make individual 'harassing' lawsuits thru Small Claims Courts. Apparently it worked.
Theyll spend a ****load of money as a Corp to defend that...
As to the shavings, depending on their size and COLOR, it may have been shavings not cleaned out of the block. If it was small shavings possibly blue or black, it could have been oil system failure or some part disassembled itself.
My Dad once worked for a Sheriffs Dept in the 1960s, they bought some new Hemi Chryslers and first drive out, they stomped them to the floor to see if theyd survive.
Good ol Days...
Last edited by daveca250; Oct 6, 2024 at 09:39 AM.
