Is Blackstone getting slower?
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Logistics Pro
Joined: Aug 2009
Posts: 3,609
Likes: 324
From: Arizona
Is Blackstone getting slower?
Or am I just getting impatient in my old age. Seems to be taking about 2 weeks from the mailing date last two times. Normally wouldn't care but it's holding me up from finishing a job on one of my vehicles.
Laughing Gas
Joined: Nov 2020
Posts: 995
Likes: 367
From: Republic of Texas
Seems like since I have been using Blackstone it has taken about two weeks from mailing to get results emailed. Other places some of my clients use for aircraft and other equipment seem to take about the same.
Butt-Head
Joined: Apr 2004
Posts: 9,470
Likes: 2,945
From: Reed Point, MT
I'd say it probably has to do with volume of samples coming in these days.
With these intentional hard economic times, more and more people are trying to get more and more mileage out of their oil.
The other option is that there are fewer employees there as making money doing nothing is getting easier every day.
With these intentional hard economic times, more and more people are trying to get more and more mileage out of their oil.
The other option is that there are fewer employees there as making money doing nothing is getting easier every day.
Fleet Owner
Joined: Jun 2004
Posts: 25,090
Likes: 1,112
From: Rio Rico, AZ.
Trailering
Joined: Mar 2019
Posts: 17
Likes: 7
I just had one done and it did seem to take longer than it used to. However, when I called them to verify that they indeed had my sample, they indicated that they had just received it. This was more than a week after dropping it into the mail so at least a part of the delay may be USPS.
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Logistics Pro
Joined: Aug 2009
Posts: 3,609
Likes: 324
From: Arizona
Well tomorrow it will be three weeks and no word. Will call today. I sent another sample Saturday from another engine by overnight mail, they said if I do that they automatically check it the same day or the next day. I need that one pronto as that vehicle is scheduled for a long trip in three days and we had a coolant issue which is fixed but need to know if it was flushed enough.
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Logistics Pro
Joined: Aug 2009
Posts: 3,609
Likes: 324
From: Arizona
Finally received the report today, along with the overnighted one I sent Saturday. If you ever need your report in a hurry, just overnight or next day air it. You don't have to notify Blackstone, when they receive one that has been overnighted or sent next day air they automatically jump on it and get it to you the same day. There is no extra charge from Blackstone so the extra cost is your overnight shipping which is $28 or next day air which if I recall was $20. That was from Arizona, your area may differ. USPS is definitely the way to go, UPS and FEDEX are about 2 to 3 times the cost.
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