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Now, who is surprised that I am a Dell Certififed Hardware Technician?
Built mine myself. Bought everthing online and slapped it together. Only problem I ever had was a bad AGI slot from installing a card with too much force.
PII 233mhz
Abit motherboard
The rest is no-name stuff and "borrowed" software
Ford Trucks for Ford Truck Enthusiasts
I have a small company that markets mostly to small businesses though I obviously can do consumer pc's for friends and what not.
Getting a computer built to exactly what you NEED and what you can AFFORD is wonderful.
I have several machines in house including the one I have been trouble shooting for longer then I care to admit, I sent in the motherboard convinced that was the problem and the RMA dept. sent it back saying its working, I just tested again still no good.
Anyway
Current PC:
My brand (Fast Computers) P4 3.0/800MHZ FSB 2x512OCZ DDR400
blah blah I wont bore you.
My servers an old AMD T-BIRD 1.0GHZ (5 workstations using it as a file server waste of money to go up to a dual xeon "real server")
All the other computers in my house are AMD's, they are all 1ghz or less. No one else needs a fast computer and can afford it. So they dont get it.
Small shops will give you the best deal if you become friends, I hate how impersonal big companies like dell are.
If you have problems would you rather talk to a 10$/hour guy doing tech support reading out of a book who could be in school majoring in physical ed.
Or would you rather talk to the owner who relies on your money to eat?
My $0.02.
Chado
ps. Laptops can be bought in "white box" format as well. You dont HAVE to buy a dell laptop, or even a Fujitsu or Toshiba for that matter.
TTX is a brand I'm currently reviewing and may carry. Custom built laptops with a 3 day turnaround.
Chado
I was at the store the other night with one of the kids and we played with a new Mac. I was impressed. The OS seemed to make sense. The layout of the desktop and how things worked gave the impression that effort was put into it. (Don't think Windows has made me feel that way since the really basic 3.0- I think anyone that's been on the internet in DOS felt the same way.) I liked, not only the speed, but how smooth apps seemed to run.
I doubt I'll change, but I don't put Macs down any more.
Just got a HP all-in-one 6110 officejet so far so good.
Laptop is 5 year old Compac running XP home, on its last leg.
At this point in my life, I've had just about every type of PC you can think of. I'm not bias from one brand to the other, but just like a quality machine. I have had personal experiences with each company, and here's my thoughts. My opinion on all the brands:
Dell - Great machine. When you buy a Dell, you're not just buying a collection of parts that is called a computer, you are buying customer and tech support services that have been award winning for 10 years running, with an unbelieveable 3-4 year onsite service contract. They use top notch parts. The only thing you have to worry about with a Dell is the onsite warranty, b/c it only covers hardware replacement. All software is 100% phone based with no local stores to bring it to. Another good point is the tech support is for the lifetime of the machine, and not for just how long the warranty last, and it's FREE. A bad point about Dell, is if you don't like it, you better return it within 30 days, otherwise they don't take it back.
Gateway: Good product, with local stores you can bring it to if it's messed up. Their tech support is really sloppy, and you may bring it in or call in 15 times before the problem is finally resolved. The replacement warranty is alright, but it's not a free tech support after the warranty runs out. Another good point about Gateway, is they offer it where you can trade the machine in for a newer one.
HomeMade - You can never go wrong with a home made machine, until you get the parts all home, put it together, and it's dead, and have to try and talk NewEgg or MWAVE into giving you an RMA, and at that point you have to pay for the shipping to get back to them, and then back to you for the new part. All of my previous machines before I worked at Dell were home made rigs.
Alienware - Way too expensive for what it is. Really bad technicial support. Go to alienware.com and build the top of the line AMD and P4 systems, then go to newegg and just get the parts, and the price comparison is rediculous. At least the other big brands are competitive with prices. If you get an Alienware, you have too much money for your own good. Fee based tech support.
Compaq: Actually pretty decent machines, as long as you take off their O/S, and put your own on, and don't plan on upgrading. I have an AMD K7 700mhz Compaq I've been running for 4 years and the only thing I did was upgrade the ram. Decent tech support, and customer service, but it's fee based tech support.
HP: Good machine, with a bad factory image of Windows, bad tech support, and bad driver updates to fix the bad image of Windows. It's a shame they bought out Compaq. Fee based tech support.
eMachines: Good machine if you need a "basic" computer to do homework on, and to get on the internet with. Can be slow even if it's a high speed machine. The good thing about eMachines, if they have a buy back program, where you can bring the machine in, and they'll trade it for a new one for mostly like $100-$300.
IBM: Good machines. Decent tech support for like a year, then you have to pay for tech support.
But, that's just my opinion. Not my opinion just b/c I work at Dell, but b/c I've owned them all, and that's just part of my experience with each machine. A lot of them died on me, and some of the companies were good about replacing the parts, and then others said no since the computers were under 30 days. I don't need tech support but I could call each one just to test the tech's they have working for them, and some of the companies like HP and Compaq wanted to charge me for their tech's to help me put back on the restore disc which is just a factory image that was on it at first. As being a Dell support guy, I support anything you throw at me, and it's lifetime of the machine.
If it persudes you any, I bought my mom a Dell before I even started working for Dell, and it was just from my personal experience with others. -->



