Coming from an 18 250 xlt to a 22 350 xlt

i called my wife and she complained about barely hearing me, and excess “static/background” noise.

we swapped vehicle and sure enough - it’s awful. The 2018 microphone sounded great - and the other person could hear you clearly - but the mic on my 2022 is subpar.

question - is this the way it is, or do I potentially have a bad mic(s)?

im not even sure how to troubleshoot this issue.

 

Plug it in and use CarPlay/Android Auto instead.

 

that’s what I’m going - CarPlay still uses the trucks microphones.

in my post, I’m not using speakerphone - it’s the same crappy sound whether I’m unplugged and using bluetooth to sync3, or plugged in and using CarPlay.

 

My ‘21 has a similar, but opposite issue.

Phone conversations using Bluetooth are clear on the other end for whoever I’m talking with. But if I plug in using USB they complain that it comes through quiet and that it’s kinda like I’m standing far away from the phone lol.

Otherwise works fine but I get told it’s harder to hear me when plugged in vs crystal clear over Bluetooth.

 

I haven't seen any complaints about sound quality in 22's, so I'm thinking it's something specific to your truck or phone. It sounds like your wife's phone had the same result, so maybe it is the microphone. The only other thing I'd try is a different cord, those things go flaky.

 

On my 2022 with Sync 4 you don’t have to have the cord plugged in in order to use the hands-free option.

 

Same with Sync 3. The USB cable enables certain apps that I don't use much and charges the phone. I tend to agree with others opinions as to the OP's issue. The microphone is defective or some connector not fully seated.

 

duplicate post

 

picked up my 2022 F350 Tremor yesterday and experienced the same microphone issue in mine. Wife could barely hear me. Looking for a way to adjust microphone gain level but haven’t had any luck yet.

 

I believe it's something with iOS 16 ever since I got a new phone with iOS 16 is when the issue started

 

Interesting. My 13 Pro Max is on iOS 15.7, and it says it's up to date. But it also shows an option to upgrade to iOS 16. I'm gonna follow this and see if that's the issue.

 

Mine works great if using bluetooth but sounds terrible on the other end if plugged in and using carplay. It has been that way since new with my iphone 12. Clearly the microphone isn't the issue on mine but some software glitch causing it to not work with carplay and or the USB port.

 

exactly my issue. Clear as day when using wirelessly but gets muffled when plugged in with USB. ALso have a 12 pro max phone.

 

Just picked up my 450 yesterday with Synch 3. Made a call to wife and was good. But then rest of the calls, weren’t that great on the trip home. All calls USB connected through car play. Upgrading the OS to 16.0.2 to see if there is a difference.

 

When I was it was connected wirelessly through CarPlay. I’ll try USB and see if that makes a difference.